Retail Associate

2 months ago

Cambridge, Canada Treasure Hunt Full time

**About Treasure Hunt**

Treasure Hunt is an extreme value retailer giving major brand customer returns and excess inventory a second chance. Our vertically-integrated “direct to consumer pipeline” model supports zero-waste practices by keeping unproductive inventory out of landfills and in the hands and homes of real people. Our company-owned network of unassuming extreme value retail stores provides meaningful value to underserved communities through accessibility, affordability, and job creation. To learn more about us and our history, visit our website at ilovetreasurehunt.ca.

**About the Role**

We are looking for a Retail Cashier responsible for providing exceptional customer service during the checkout and transaction process to drive customer satisfaction and loyalty. This role is ideal for someone who is keen on developing skills in the retail industry, representing our brand, and protecting company assets and reputation.

**Detailed Responsibilities**
- Customer Service:

- Greet customers on the floor, either upon entering the store, browsing, or checking out
- Review and communicate any store promotions to customers
- Determine customer needs, offer recommendations of products that we may carry, and inform them on store hours and promotions
- Financial Transactions:

- Process all transactions in a timely manner while putting customer satisfaction at the forefront
- Assist with bagging and loading of merchandise when needed
- Adhere to company policies when working with the cash register; be aware of surroundings, common fraud schemes, and use good judgement to request further support from a supervisor when needed
- Store Operations:

- Ensure safe work practices are being followed, including proper lifting and keeping a clean work area
- Support with stocking and restocking
- Identify and relocate misplaced items within the store to their correct locations
- Perform opening and closing duties when needed

**Qualifications**:
**Education**:

- High school diploma or equivalent would be preferred

**Experience**:

- Minimum of 1 year of work or volunteer experience in a customer service role and/or retail environment

Knowledge:

- Knowledge of POS systems

Abilities:

- Ability to work in a fast-paced retail environment
- Ability to use good judgement and act with integrity when handling financial transactions
- Ability to lift 25 lbs

Personal Suitability:

- Excellent interpersonal and communication skills
- Active listening
- Positive attitude
- Empathy
- Flexibility to work various shifts, including evenings and weekends

**What’s Great About Working for Treasure Hunt?**
- Competitive compensation
- Store discount
- Benefits
- Company sponsored retirement program
- Opportunity for growth
- On-site parking

If you are interested in this position working at Treasure Hunt, please submit your resume. We thank you for your interest in working at Treasure Hunt, however, only applicants selected for an interview will be contacted.

Treasure Hunt is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive work environment for all employees. We respect the dignity and independence of people with disabilities and provide accommodation and support to persons with disabilities throughout the recruitment and selection process.

**Job Types**: Part-time, Permanent

Pay: $16.55 per hour

**Benefits**:

- Dental care
- On-site parking
- Store discount

Shift:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Monday to Friday
- Weekends as needed

**Experience**:

- sales: 1 year (preferred)
- Customer service: 2 years (required)

Work Location: In person

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