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Customer Service Assistant

4 months ago

Oakville, Canada THE MONITORING CENTER Full time

**About us**:
**The Monitoring Center is a security alarm company located in Oakville, Ont.**

We love our family oriented athmosphere and we value and appreciate our employees and customers.

**Job Overview**:
**Duties**:

- Perform data entry tasks accurately and efficiently.
- Demonstrate excellent phone etiquette and communication skills.
- Analyze customer needs and recommend products or services that best fit their requirements.
- Provide top-notch customer service at all times.

**Skills**:

- Strong customer service orientation.
- Proficiency in English
- Ability to analyze customer inquiries and provide appropriate solutions.
- Excellent phone etiquette and communication skills.
- Experience in sales or upselling is a plus.
- Competency in data entry tasks.

This position offers the opportunity to work in a dynamic customer service environment where you can enhance your communication skills and contribute to the success of the team. If you are passionate about delivering exceptional service and enjoy interacting with customers, we would love to hear from you

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer retention: 2 years (preferred)
- Customer service: 2 years (preferred)

Work Location: In person

Application deadline: 2024-05-30
Expected start date: 2024-05-27