Current jobs related to Nissan Downtown/infiniti Downtown - Toronto - Downtown AutoGroup


  • Toronto, Canada DAG | Downtown AutoGroup Full time

    Service Advisor - Elevate Your Career at Nissan Downtown/Infiniti Downtown!Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? At Nissan Downtown/Infiniti Downtown, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting...


  • Toronto, Canada Downtown AutoGroup Full time

    3rd or 4th Year Apprentice Automotive Technician - Elevate Your Career at Nissan/Infiniti Downtown!Are you passionate about cars and driven to keep them running at their best? At Nissan/Infiniti Downtown, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the...


  • Toronto, Canada Lexus Downtown Full time

    3rd or 4th Year Apprentice Automotive Technician - Elevate Your Career at Nissan/Infiniti Downtown! Are you passionate about cars and driven to keep them running at their best? At Nissan/Infiniti Downtown, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the...


  • Toronto, Canada DAG | Downtown AutoGroup Full time

    3rd or 4th Year Apprentice Automotive Technician - Elevate Your Career at Nissan/Infiniti Downtown! Are you passionate about cars and driven to keep them running at their best? At Nissan/Infiniti Downtown, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the...


  • Toronto, Canada Lexus LC Full time

    Service Advisor - Elevate Your Career at Nissan Downtown/Infiniti Downtown!Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? At Nissan Downtown/Infiniti Downtown, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting...

  • Product Advisor

    4 days ago


    Toronto, Canada Downtown AutoGroup Full time

    Product Advisor - Elevate Your Career at Nissan Downtown!At Nissan Downtown, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that buying a car should be as exciting as driving...

  • Product Advisor

    5 days ago


    Toronto, Canada DAG | Downtown AutoGroup Full time

    Product Advisor - Elevate Your Career at Infiniti Downtown! At Infiniti Downtown, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that buying a car should be as exciting as...

  • Product Advisor

    5 days ago


    Toronto, Canada DAG | Downtown AutoGroup Full time

    Product Advisor - Elevate Your Career at Infiniti Downtown!At Infiniti Downtown, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that buying a car should be as exciting as...

  • Product Advisor

    5 days ago


    Toronto, Canada DAG | Downtown AutoGroup Full time

    Product Advisor - Elevate Your Career at Nissan Downtown!At Nissan Downtown, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that buying a car should be as exciting as driving...


  • Toronto, Canada DAG | Downtown AutoGroup Full time

    Product Advisor - Elevate Your Career at Nissan Downtown! At Nissan Downtown, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that buying a car should be as exciting as driving...

  • Product Advisor

    5 days ago


    Toronto, Canada Lexus LC Full time

    Product Advisor - Elevate Your Career at Infiniti Downtown!At Infiniti Downtown, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that buying a car should be as exciting as...

  • Product Advisor

    5 days ago


    Toronto, Canada Lexus LC Full time

    Product Advisor - Elevate Your Career at Nissan Downtown!At Nissan Downtown, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that buying a car should be as exciting as driving...

  • Licensed Technician

    3 days ago


    Toronto, Canada Downtown AutoGroup Full time

    Licensed Automotive Technician - Elevate Your Career at Avenue Nissan! Are you passionate about cars and driven to keep them running at their best? At Avenue Nissan, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a...

  • Product Advisor

    15 hours ago


    Toronto, Canada Downtown AutoGroup Full time

    **Product Advisor at Downtown Chrysler Dodge Jeep Ram - A Downtown AutoGroup Dealership** At Downtown Chrysler Dodge Jeep Ram, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe...


  • Toronto, Canada Downtown AutoGroup Full time

    **General Manager - Elevate Your Career at**Downtown AutoGroup**!** Are you a dynamic sales leader ready to make a **BIG impact**? Do you thrive in a fast-paced environment where innovation and results are key? Are you an experienced General Manager driven by a passion for delivering exceptional Guest experiences? If you are a visionary leader who thrives...

  • Product Advisor

    3 weeks ago


    Toronto, Canada Downtown AutoGroup Full time

    **Product Advisor - Elevate Your Career at **Downtown Hyundai**!** At Downtown Hyundai, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that buying a car should be as exciting...

  • Product Advisor

    5 days ago


    Toronto, Canada Downtown AutoGroup Full time

    Product Advisor at Downtown Chrysler Dodge Jeep Ram - A Downtown AutoGroup DealershipAt Downtown Chrysler Dodge Jeep Ram, part of the innovative Downtown AutoGroup (DAG), we're not just selling cars. We're crafting experiences, building relationships, and revolutionizing the automotive industry. We're a community of passionate individuals who believe that...


  • Toronto, Canada Downtown AutoGroup Full time

    Accounting Assistant - Elevate Your Career at Lexus Downtown!Are you detail-oriented, motivated, and have a keen interest in the automotive industry? Are you someone who enjoys working in a fast-paced environment, excels at multitasking, and is passionate about numbers? Lexus Downtown, part of the revolutionary Downtown AutoGroup, is seeking a committed...

  • 310S Technician

    4 days ago


    Toronto, Canada Downtown AutoGroup Full time

    Licensed Automotive Technician (310S) - Elevate Your Career at Downtown Hyundai!Are you passionate about cars and driven to keep them running at their best? At Downtown Hyundai, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service...


  • Toronto, Canada Downtown AutoGroup Full time

    Accounting Assistant - Elevate Your Career at Downtown Toyota!Are you detail-oriented, motivated, and have a keen interest in the automotive industry? Are you someone who enjoys working in a fast-paced environment, excels at multitasking, and is passionate about numbers? Downtown Toyota, part of the revolutionary Downtown AutoGroup, is seeking a committed...

Nissan Downtown/infiniti Downtown

1 month ago


Toronto, Canada Downtown AutoGroup Full time

**Service Advisor - Elevate Your Career at Nissan Downtown/Infiniti Downtown**

Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? At Nissan Downtown/Infiniti Downtown, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting reliability, and revolutionizing the automotive service experience. We're a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at our unique approach and see for yourself

**Why we need you**

Do you have a deep understanding of the automotive service process? Do you have excellent organizational, communication, and customer service skills? That's what we live for. And that's where you come in.

Our vision at Nissan Downtown/Infiniti Downtown is to create lifetime guests, not just one-time customers. To do that, we need someone extraordinary. Someone who doesn't just take appointments, but is outgoing and enthusiastic, maintaining high energy throughout the workday. Someone who consistently provides excellent customer experience to every guest and embodies our “you are what drives us" attitude.

Without you, we're just another service center. With you, we're the providers of our guests' automotive dreams, ensuring their vehicles are always ready for the next adventure.

**Here's what you'll be doing**

As a Service Advisor, you are the trusted guide for our guests throughout their vehicle ownership journey. You are not just coordinating services; you are the reliable consultant who understands and anticipates the unique needs of each guest, ensuring their vehicle is well-maintained and cared for in a manner that aligns with their lifestyle. You will create a personalized and seamless experience, from greeting guests to understanding their service needs, advising on tailored services, and ensuring the effective completion of each service. Your role is pivotal in building long-lasting relationships with our guests, fostering a sense of trust, and ensuring our guests feel valued and well-informed at every interaction. Through your commitment to exceptional service, you will enhance guest satisfaction and loyalty, contributing to the overall success and reputation of our dealership.

Your responsibilities will include:
**Customer Service**:

- **Customer Interaction**: Greet customers warmly upon arrival and ascertain their needs, whether for maintenance, repair, or diagnostic services.
- **Consult with customers**: Listen carefully to customer concerns, ask clarifying questions, and clearly explain the necessary services or repairs in a way that is easy for the customer to understand.
- **Service recommendations**: Based on the customer's needs, recommend services, maintenance schedules, or repairs that will ensure the vehicle’s performance and safety.
- **Follow-up communication**: Keep customers informed on the status of their vehicle repairs throughout the service process, including unexpected delays or additional services needed.
- **Post-service follow-up**: After the service, review the work performed with the customer, explain charges, and answer any final questions they may have.

**Work Order Management**:

- **Create detailed work orders**: Prepare accurate and thorough work orders by documenting customer concerns, recommended repairs, and agreed-upon services.
- **Authorize repairs**: Obtain customer approval for additional work not covered in the original estimate and document all authorizations.
- **Scheduling**: Coordinate vehicle drop-offs and pick-ups, managing the service department’s workflow to optimize efficiency and minimize customer wait times.

**Collaboration with Technicians**:

- **Liaison role**: Serve as the main point of contact between the customer and service technicians, relaying technical information and repair details.
- **Technical consultation**: Work with technicians to clarify service recommendations or identify solutions to complex vehicle issues.
- **Quality control**: Review and verify the accuracy of work orders and service estimates, ensuring all necessary repairs are completed before closing the work order.

**Sales and Upselling**:

- **Upsell services**: Educate customers on recommended or required maintenance services based on mileage, wear and tear, or manufacturer guidelines. Offer additional services that may improve the vehicle's performance or extend its lifespan.
- **Promotions**: Inform customers about current service specials, warranties, or discounts available at the dealership.
- **Product knowledge**: Stay updated on new automotive products and service procedures to effectively communicate with customers and recommend additional services.

**Customer Retention**:

- **Customer relationship management**: Build and maintain long-term relationships with customers by offering excellent service, ensuring customer satisfaction, and follo