IT Trainee

**Job ID**: 45786

**Job Category**:Information & Technology

**Division & Section**:Technology Services, Project and Strategy Delivery

**Work Location**:Metro Hall, 55 John Street, Toronto, ON

**Job Type**:Seasonal - Full Time Temporary** **(4 Months)

**Duration**:May 8, 2024 - August 28, 2024
**Hourly Rate**: $22.45 - $24.61 (2024 rate)

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: L79 Full-time

**Number of Positions Open**: 1

**Posting Period**: 14-March-2024 to 17-March-2024

**Major Responsibilities**:
The IT Trainee will assist the program team with general office duties as it relates to the program area. Duties could include the following:

- Assists with various divisional programs and office functions.
- Assists with collecting data and assembling information packages for various projects/assignments/operations.
- Assists with identifying gaps and improving back-office as well as operational processes.
- Provides information, documents requests/findings for information and directs inquiries to appropriate staff to answer questions/handle requests.
- Assists with installing, maintaining, and updating various hardware/software/systems.
- Collects & analyze data for the program team.
- Assists with organizing and presenting data collected.
- Assists with maintaining Program artifact repository (SharePoint).
- Research faults/problems for others to analyze/process.
- Research software, hardware and peripheral devices.
- Assists in maintaining inventory.
- Assists with simple programming.
- Assists in performing technical tests.
- Travels to various locations and participates in special events, shows or meetings.

**Key Qualifications**:

- Post-secondary education or current enrollment in an IT, Computer Science or related program, or an equivalent combination of education and experience.
- Experience in the use of Microsoft Office (i.e. MS Word, Excel and PowerPoint).
- Experience with Project life cycle and SDLC

**You must also have**:

- Excellent communication skills and a strong customer service orientation with ability to communicate effectively orally and writing.
- Strong interpersonal skills enabling working effectively as a member of a team.
- Strong analytical and problem-solving skills
- Excellent organizational and time management skills, including attention to detail, ability to set priorities, meet deadlines and work effectively with mínimal supervision, deal with conflicting priorities and work demands.
- Ability to prepare, interpret and process technical documentation.
- Ability to travel to various sites within the City of Toronto as required.
- It is an asset of knowledge in Lean Six Sigma.

**Note**:The applicant pool from this job posting may be used for similar summer job opportunities in various divisions.

**Equity, Diversity and Inclusion**

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

**Accommodation