Guest Services Representative/ Housekeeping Staff
1 month ago
Job Overview:
Housekeeping Staff: Cleaning of the guest rooms, public area.
**Duties**:
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide information about hotel services
- Operate phone systems and manage reservations
- Address guest concerns and resolve issues promptly
- Maintain a neat and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
**Experience**:
- Previous experience in a customer service role, preferably in the hospitality industry
- Proficiency in phone etiquette and handling various phone systems
- Strong communication skills with a focus on guest services
- Ability to speak multiple languages is a plus (multilingual or bilingual)
- Familiarity with front desk operations and hotel procedures
**Job Types**: Full-time, Part-time
Pay: $16.55-$19.00 per hour
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
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