Host/hostess

3 months ago


Renfrew, Canada Stacked Pancake and Breakfast House Renfrew Full time

Job Title: Hostess

**Responsibilities**:
1. Greeting Guests: Warmly welcome guests as they enter the restaurant.

2. Seating Arrangements: Manage seating chart, escort guests to their tables, and ensure proper spacing to optimize table turnover.

3. Waitlist Management: If the restaurant is busy, manage the waitlist, provide estimated wait times, and communicate with guests.

4. Answering Phones: Handle reservations, inquiries, and take-out orders over the phone.

5. Menu Presentation: Hand out menus to guests and answer questions about the breakfast menu, daily specials, or any dietary restrictions.

6. Coordination with Waitstaff: Communicate table availability and guest preferences to servers and other staff.

7. Cleanliness: Maintain the cleanliness of the entrance, host stand, and waiting areas.

8. Customer Service: Ensure guests have a positive experience by addressing concerns or resolving any issues.

9. Cash Handling: Occasionally handle payments for reservations or to-go orders.

10. Shift Coordination: Manage guest flow to avoid long wait times and ensure efficient table turnover during peak breakfast hours.

**Skills**:

- Strong communication and interpersonal skills.
- Ability to remain calm and professional in a busy environment.
- Good organizational and multitasking abilities.
- Friendly and welcoming demeanor.
- Basic knowledge of point-of-sale systems (helpful, but not always required).

Working Hours:

- Early morning to mid-afternoon (breakfast hours), weekends and holidays typically required.

Dress Code:

- Professional, clean, and neat appearance; often provided by the restaurant or requiring a business-casual standard.

**Job Type**: Part-time

Pay: From $16.55 per hour

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Every Weekend

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person