Personal Banking Associate Trainee

3 weeks ago

Lethbridge, Canada TD Bank Full time

411417BR

Retail Banking - Financial Services

Lethbridge, AB

June 8, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD’s Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Requirements**:

- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • Banking Advisor

    3 weeks ago

    Lethbridge, Alberta, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and...

  • Banking Advisor

    1 month ago

    Lethbridge, AB, Canada Christian Credit Union Full time

    We are a financial services organization that encourages biblical stewardship, offers modern banking technology and a comprehensive range of financial services solutions with service and advice from experts. We are principled and benefit our members with low fees, great rates and profit sharing while supporting Christian organizations and providing...

  • Banking Advisor

    3 weeks ago

    Lethbridge, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and...

  • Strategic Development Program Trainee

    5 days ago

    Lethbridge, Alberta, Canada EMCO Corporation Full time

    Company DescriptionWith over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.At EMCO Corporation, we are...

  • Customer Experience Associate

    3 days ago

    Lethbridge, Canada Scotiabank Full time

       Requisition ID: 200268Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...

  • Bank/cash Cage Attendant

    2 days ago

    Lethbridge, Canada Rocky Mountain Turf Club Full time

    Cash Cage Gaming Floor Position BULLY’S CASINO Rocky Mountain Turf Club 18 + 15 - 25 hours per week. Weekend position available. We are looking for an individual who can create a fun environment with staff and customers while maintaining professionalism to the job. You will be the face of Bullys Casino, so maintaining a high standard of customer...

  • Associate Dentist

    2 days ago

    Lethbridge, Alberta, Canada dentalcorp Full time

    Our digitally equipped 11-op practice is searching for a full-time Associate Dentist to join our Legacy Dental team in September 2024. Our new Associate Dentist would start with Mondays, Wednesdays, Thursdays, and Fridays with the opportunity to add evenings and/or weekends. New grads are welcome to applyAbout Us:Legacy Dental - our name says it all We have...

  • Associate Dentist

    2 weeks ago

    Lethbridge, Alberta, Canada dentalcorp Full time

    About us: Looking for an ambitious Associate for this large established, digitally equipped practice located in the south east side of Lethbridge. The position is Part-time, Mondays and Fridays to start with the potential to build to permanent full-time hours.Legacy Dental - our name says it all We have been serving the Lethbridge community for decades, and...

  • Dispatcher/customer Service Representative

    2 days ago

    Lethbridge, Canada Sunbelt Rentals of Canada Full time

    Sunbelt Rentals - the fastest growing rental business in Canada - is seeking a Dispatcher/Customer Service Rep - You! The Dispatcher/Customer Service Rep is responsible for supporting telephone and walk-in customers with rentals of industrial power generation equipment. This position is considered the Company’s front line of contact with the customer,...

  • Route Sales Associate

    4 weeks ago

    Lethbridge, Canada Old Dutch Foods Full time

    **Old Dutch Foods Ltd. - ROUTE SALES ASSOCIATE** We are proud to be a privately held family company. It shows in how we treat our staff and our customers. Our hope is to offer the right individual an opportunity to become part of our family culture and enjoy a long-term career. Old Dutch isn’t just about chips, we have terrific snacks and many other...

  • Associate Dentist

    2 weeks ago

    Lethbridge, Canada dentalcorp Full time

    About us: Dr. Hall and the team at Hall Dental welcome patients from near and far! We offer comprehensive dental services to suit the unique needs of all our patients. From services tailored for children to implants and cosmetic services. We are looking for an associate dentist to join our busy and well-established practice. Our state-of-the-art 9 op...

  • Sales Counter Associate

    1 month ago

    Lethbridge, Canada Southern Irrigation Full time

    **Job Title**: Sales Counter Associate **Location**:511 41st Street North, Lethbridge, AB **Job purpose**:This position’s primary responsibilities include increasing sales and profitability through the provision of quality customer service and retail sales. **Key Result Areas** - Consistently treats customers with integrity, honesty and credibility -...

  • Sales and Lending Associate

    4 weeks ago

    Lethbridge, Canada Cash Canada Pawn Full time

    We are hiring motivated Sales and Loan Associates that are open for an opportunity that offers career growth in the pawnshop environment and that allows them to connect with people in their community and make a positive difference in our customers lives. Cash Canada offers weekly competitive pay and benefits, a fun work environment with great people, and...

  • Salesperson Associate

    3 weeks ago

    Lethbridge, AB, Canada PANDORA Full time

    A Pandora Sales Associate will be the ultimate Pandora fan. They will immerse themselves into the brand, culture and product, and take pride in providing every client with a world-class customer experience. If you Dream of spending your day engaging customers, achieving and exceeding sales goals, and making a lasting impression on your clients then Pandora...

  • Investment Specialist

    4 days ago

    Lethbridge, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title:  Financial Planner, Investment Specialist - Lethbridge Requisition ID: 189754Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As an Investment Specialist, you will focus on developing and...

  • Investment Specialist

    4 days ago

    Lethbridge, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title:  Financial Planner, Investment Specialist - Lethbridge Requisition ID: 189754Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As an Investment Specialist, you will focus on developing and...

  • Investment Specialist

    4 days ago

    Lethbridge, Canada Scotiabank Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title:  Financial Planner, Investment Specialist - Lethbridge Requisition ID: 189754Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As an Investment Specialist, you will focus on developing and...

  • Warehouse Associate

    1 month ago

    Lethbridge, Canada AccessSMT Full time

    We are currently looking for a Warehouse Associate to join our Lethbridge team. The role is responsible for ensuring that product is moved in and out of the warehouse appropriately, safely, and in a timely manner. This role is responsible for the logístical planning of transportation, packaging and assembling, documentation, and movement of product, and...

  • Financial Planner, Investment Specialist

    4 days ago

    Lethbridge, Canada Scotiabank Full time

       Requisition ID: 189754Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As an Investment Specialist, you will focus on developing and deepening client relationships by providing high quality advice and service within the mass affluent market. As a dedicated entrepreneur, you understand that growing...

  • Plumbing Counter Sales Associate

    1 month ago

    Lethbridge, Canada Bartle & Gibson Full time

    Plumbing Counter Sales AssociateDo you enjoy building a rapport with customers and better understanding their needs?Are you sales oriented?If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!We are currently in search of a career orientated person to join our Customer Service team, Plumbing division. The position operates...