Process and System Analyst
2 months ago
**Responsibilities**:
- Collaborate with cross-functional teams to gather and document business requirements.
- Support the development and deployment of key initiatives by researching best practices.
- Develop comprehensive process maps and workflow diagrams for existing and new processes.
- Ensure that process documentation is accurate, up to date and aligned with organizational objectives.
- Interface with stakeholders to understand their needs and translate them into clear and actionable documentation.
- **Review and analyze existing business and project documentation for improvements and revisions.**:
- Develop training materials to facilitate the implementation of new processes and systems.
- Support deployment of solutions to internal teams to enable seamless integration of processes and systems into existing business units.
- Provide coordination and document control support for project-related activities to ensure timely and successful project completion.
- Perform other related duties as assigned.
**Requirements**:
**Qualifications**
- Education in Business Management, Information Technology, Project Management, or equivalent experience.
- 3-5 years’ experience in project management, process development and business systems implementation.
- Excellent interpersonal and communication skills and are confident interacting with key contacts at all levels in verbal, written and electronic form.
- Demonstrate sound work ethic and able to meet tight deadlines in alignment with priorities.
- Exceptional eye for detail and organizational skills in a dynamic, multi-tasking environment
- Positive attitude, team player, change agent.
- Solutions oriented, independent problem solver with fundamental analytical and conceptual thinking skills.
**Preferred Qualifications**:
- Certification in Business Analysis (CBAP, CCBA) is a plus.
- Experience working in the utility sector is preferred.
**Benefits**
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- RPP - Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- Training & Development
- Employee Assistance Program - Counseling
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