Customer Service, Baker

3 days ago


Toronto, Canada HAZUKIDO Yorkville Full time

**Customer Service, Baker and Barista Associates - HAZUKIDO Yorkville**

HAZUKIDO is a world-renown bakery brand from Taiwan built on the Shokunin spirit of Japan, using only the finest ingredients to offer the highest quality croissants and other premium baked goods and drinks.

**What is the position?**

**HAZUKIDO Yorkville located in the heart of downtown Toronto **has an exciting opportunity for purveyors of excellent customer service and lovers of baked goods and well-crafted drinks to join our team as **Customer Service, Baker and Barista** **Associates (job title will be determined post-interview)**

**What are the key tasks?**
- We have several Associate roles responsible for different tasks including customer service, baker, and barista - yours will depend on which one you’re the greatest fit for based on our conversation.
- Master SOPs to prepare baked goods and drinks accurately and in a timely manner and to serve and sell with passion and professinalism
- Bring a smile to each customer and treat colleagues the same way
- Operate the cash register
- Be proactive in creating and maintaining a welcoming and clean environment for customers
- Contribute to the overall success of the bakery and the franchise by completing in required and recommended training, coaching, etc.

**What do you need to succeed?**

**Must-have (in order of importance)**:

- Excellent communication and customer service with a calm, positive, can-do attitude to solve problems, to learn, to adapt, and to treat everyone with respect, empathy, and kindness
- Accountability for personal performance and growth as well as collective success
- A passion for self-improvement
- Food Handler/Safety Certificate and schedule flexibility if full-time

**Nice-to-have**:

- Previous relevant experience or education, especially in the food and beverage, retail, or hospitality industry

**What’s in it for you?**
- Competitive pay and benefits (health, dental, insurance, massage, etc.) package.
- Experience a unique and comprehensive reward and recognition program only offered at HAZUKIDO Yorkville (monthly recognition, reward point system, vacation entitlement, etc.).
- Access to HAZUKIDO Yorkville’s employee and family assistance program and our one-of-a-kind Here-For-You support program (including grants, bursaries, etc.)
- On-the-go time and attendance technology
- Gain valuable work experience, leadership capabilities, hard skills, and soft skills in a well-organized professional environment
- Clear growth opportunity to advance in your career with us
- Get direct access to as well as coaching, referral, and assistance from Owner and GM who have had 10+ years of corporate and business experience.

**Job Types**: Full-time, Part-time, Permanent, Fixed term contract, Freelance, Seasonal

**Salary**: From $16.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay

Application question(s):

- Are you available full-time or part-time for this opportunity?

**Experience**:

- Baking: 1 year (preferred)
- Customer service: 1 year (preferred)



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