Appops Analyst

**AppOps Analyst**

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

**You’ll be responsible for**:

- Understanding of WebSphere, Docker, Kubernetes, and Cloud Architecture.
- Having an SRE mindset toward ensuring Application Availability.
- Understanding of Networking concepts and Network hardware.
- Investigate and find root causes through logs on Linux servers.
- Be able to write queries and pull reports on Database and Splunk.
- Integrations between AppDynamics, Splunk, PagerDuty, and ServiceNow.
- Identifying areas of automation for building self-remediation needs.
- Creating or updating performance analysis reports & dashboards, Knowledge base.
- API & Microservices technologies and containers

**You bring**:

- University Degree in Computer Science Engineering or an equivalent combination of education and experience.
- Experienced in Core Java Object Oriented programming and understand basic Enterprise Integration Patterns.
- Overall, you have 5+ years of software development (Java)/ maintenance experience, preferably with experience in payment systems or the banking domain and can test and devise solutions.
- Must be eligible to work for Interac Corp. in Canada in a Full Time Capacity
- Experience in network troubleshooting and Infrastructure tuning.
- Strong SRE Background and focus on improving the reliability and stability of the infrastructure.
- You are a strong team player and can communicate across different teams efficiently - verbal and written (technical documentation).
- Experience in using CI/CD platform for deployment.
- You have debugging expertise in the Java tool stack and good knowledge of REST APIs.
- Excellent understanding of ITIL service management processes.
- Experience in supporting high-throughput, low-latency systems.
- You have experience in maintaining high-performance, service-oriented architectures.
- Experienced in scripting tools such as Power Shell, BASH, Python, and Ansible.
- Must have RDBMS expertise - Oracle or DB2.
- Have a solid understanding of different open-source packages, preferably Spring, Apache and data transformation (jaxb2, JSON, XML).
- Participated in the overall delivery of software components as part of an agile development process.
- Strong communication and interpersonal skills, with an ability to communicate effectively and professionally.
- Willingness to learn new technologies and maintain industry knowledge.
- Demonstrated ability to achieve successful outcomes when handling difficult situations & customers.
- Demonstrated ability to manage multiple priorities & follow through on projects to completion.
- Stay organized and deal with information from different sources simultaneously.
- Open to new ideas and change initiatives, with an ability to modify the current approach in the face of new demands.
- SRE (Site Reliability Engineering) expertise is nice to have
- Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:_
- _ Canadian criminal record check;_
- _ Public safety verification;_
- _ Canadian ID cross-check;_
- _ 5-year employment verification;_
- _ Education verification; and_
- _ If applicable, Credit Inquiry and Social Media Check_

**How we work**
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:
**Connection**:You’re surrounded by talented people every day who are driven by their passion of a common goal.

**Core Values**:They define us. Living them helps us be the best at what we do.

**Compensation & Benefits**:Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

**Education**:To ensure you are the best at what you do we invest in you