Business Analyst

The Business Analyst will be a key member of a project team responsible for the modernization of the corporate Enterprise Resource Planning (ERP) environment that conducts financial, and municipal business functions. This includes municipal tax assessment and utility billing functions. This is a two-year, full-time position.

KEY DUTIES AND RESPONSIBILITIES

Analysis of Business Processes (90%)

Perform tasks as identified by the Project Manager and the lead financial Business Analyst with support from the departmental users and the designated Systems Analyst position.

Liaises between client departments and the project, providing the corporate perspective in the analysis and design of solutions.

Collects business, data requirements and specifications related to ERP-based functions.

Evaluates proposals as part of the ERP project team.

Supports software implementation activities including software configuration to suit business requirements.

Creates and executes testing and training plans to meet business requirements.

Creates support plans that contain knowledge transfer to operate the new solution.

Ensures all stakeholders assigned a support role understand their responsibilities as it relates to maintaining the solution.

Validates requirements with client departments to ensure accuracy of documentation, obtaining necessary sign-off from department manager.

Other Related Duties (10%)

Completes special projects/other duties as assigned by the Manager, Corporate Finance & Treasury.

Adheres to Sturgeon County standards and methodologies for business analysis and project management.

Adheres to applicable responsibilities and accountabilities as outlined in the Sturgeon County Health and Safety Management System.

KNOWLEDGE, EDUCATION, QUALIFICATIONS, SKILLS, ABILITIES, AND EXPERIENCE

**Required**:
Business Analyst Certification and/or Certification of Competency in Business Analysis (CCBA) or working towards certification.

Minimum of 5 years progressively responsible and related experience (including project management, business analysis and training) in a complex business environment and/or municipal government setting that includes leading increasingly complex financial systems projects and initiatives.

**In-depth knowledge of**:
Business Analysis concepts.

Project execution for systems implementations including business requirements, product evaluations, test methodologies and information technology concepts, principles and technical environment and knowledge of diverse business operations.

Change Management best practices to support appropriate quality deliverables considering stakeholders.

**Knowledge of**: project management, records management, information management, the Municipal Government Act, and the FOIP Act.

Ability to work in a team environment and independently.

Strong organizational and time management skills, with the ability to set and manage among conflicting priorities while meeting deadlines.

Strong professional written and verbal communication skills including the ability to represent business processes and technical processes based on the audience.

Ability to communicate clearly and professionally verbally and in writing, including being adaptable, receptive, and timely when communicating with others, and possessing tact and discretion.

Proficiency when using the Microsoft suite of products (Word, Excel, PowerPoint).

**Assets**:
Information Technology Degree/Diploma and/or Business Process Management Certification.

Proficiency with business productivity software, computers, and financial information systems (Enterprise Resource Program includes: Great Plains, Diamond, WorkTech, and Avanti).