Csr - Customer Service Representative

2 weeks ago

London, Canada Orr Cleaners Full time

**Position**:Customer Service Representative

**Location: 745 Fanshawe Park Rd. W**

Are you looking for a rewarding opportunity to be a part of a well-established business with a rich history in the community? Look no further We are a family-owned drycleaners that has been proudly serving London since 1953. We are seeking a dedicated and friendly Customer Service Representative to join our team and help us continue our tradition of exceptional service.

**About Us**:We take pride in providing top-notch customer service and ensuring that each individual who walks through our doors has a positive and enjoyable experience. We are excited to welcome a new member to our team.

**Roles and Responsibilities**:As a Customer Service Representative at our drycleaners, you will play a crucial role in delivering outstanding service to our valued customers. Your responsibilities will include:

- Greeting customers with a warm and friendly demeanor as they drop off their drycleaning items and assisting them with any inquiries they may have.
- Efficiently tagging and organizing drycleaning orders, accurately recording them into our POS system for seamless processing.
- Assisting customers in navigating the coin laundry experience, providing guidance on machine usage, and offering any necessary change or assistance.
- Maintaining the cleanliness and tidiness of the coin laundry area, ensuring that all machines are clean and fully operational.
- Sweeping and washing floors, wiping down machines, and regularly emptying garbage to maintain a welcoming and hygienic environment.
- Collaborating with the rest of the team to ensure a smooth and efficient operation.

**Qualifications**:
Previous experience in customer service is preferred, but not required. We value a positive attitude, a strong work ethic, and a willingness to learn above all.
- Excellent communication skills and the ability to engage with customers in a friendly and professional manner.
- Detail-oriented and organized
- Must be reliable, punctual, and committed to providing exceptional service to our customers.
- Physical ability to perform cleaning tasks and assist with laundry as needed.

**Perks of Joining Our Team**:

- Become a part of a longstanding and respected establishment in the community
- Friendly and supportive work environment with a tight-knit team.
- We are an equal opportunity employer and value diversity in our team._

**Job Type**: Part-time
Part-time hours: 15-25 per week

**Salary**: $15.50 per hour

Schedule:

- Monday to Friday

Work Location: In person

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