Financial Aid Assistant
2 weeks ago
CJ College is actively seeking Customer Service & Financial Aid Assistants to join our workforce
**Primary Responsibilities**:
The primary responsibility of a Financial Aid Assistant is to guide students in their search for educationally-related financial assistant (OSAP, Second Career/Better Jobs Ontario, WSIB, etc) and determine their eligibility. They will assist students
The FAA will support the vision, mission, and values of CJ College while contributing to a positive, supportive and student-focused team environment of respect, integrity, dedication and readiness; embracing diversity and fostering inclusion.
**FAA's will**:
- Administer and manage financial aid programs and grants for students
- Provide information and guidance to students on financial aid options and requirements
- Monitor and maintain accurate records of financial aid awards and disbursements
- Ensure compliance with federal and provincial financial aid regulations and policies
- Collaborate with admissions and academic departments to coordinate financial aid services with student enrollment and course selection
- Analyze and evaluate financial aid data to identify trends and make recommendations for improving financial aid programs
- Prepare financial aid reports and presentations for internal and external stakeholders
- Provide excellent customer service
**Applicants must have**:
- Excellent phone skills and customer service
- Be personable
- MS office / Office productivity suite tools
- 50 Words per minute
- Post secondary education
- Other languages are an asset Spanish, Tagalog, Hindi, Mandarin etc.
**This role has tremendous opportunity for long-term growth.**
**Salary**: From $15.50 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Work Location: In person
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