Director Operational Merchandising

7 days ago


Regina, Canada SYSCO FOOD SERVICES Full time

**Director, Operational Merchandising**
- Reports To
- VP, Field Merchandising
- Location
- Canada Support CenterType
- Salary
- Closing Date
- Feb 16, 2024.Salary Range/
Hourly Rate

$97,921 - $126,035**Company Overview**

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

**Role**:
The Director of Operational Merchandising is responsible for working cross functionally with leadership at the Corporate and Region levels. They will collaborate with leadership from other functional teams and external partners to develop and standardize the tools, process and solutions aligned with the key operating initiatives to improve the customer experience and drive operational efficiencies. This role leads a team responsible for managing the development and deployment of standard merchandising best practices designed to improve efficiencies and meet company goals.

**Role Responsibilities**:

- Collaborates regularly with Category Management, Sales, Marketing & Revenue Management to prepare field ready category strategies.
- Works with field merchandising and the Director Sales Strategy & Operations (DSSO) team to ensure cross functional field execution and alignment.
- Ensure processes and tools are efficient and sustainable.
- Manages the common assortment and compliance to it.
- Balance field input and creativity with need for sustainable business process
- Demonstrates well developed influencing skills with the ability to easily connect in a credible manner with field and headquarter leadership teams.
- Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
- Understands both the economic and cultural value that a safe organization with mínimal environmental impact brings to an organization.
- Is willing to drive Environmental, Health and Safety performance by providing necessary resources and holding their team accountable to complying with EHS programs, policies, and requirements.
- Enable, champion, and embrace an inclusive culture.
- Perform other duties as assigned.

**Qualifications/Skills/Job Requirements (About you)**:

- Merchandising expertise in the operational/field setting.
- 8+ years management/professional experience required.
- Significant category management, merchandising and/or operations experience within a retail, wholesale or distribution environment preferred.
- Post-Secondary education in related field preferred, equivalent work experience will be considered.
- Bachelor’s degree in business, Hospitality, Marketing, or related field preferred.
- Project management certification an asset
- Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook
- Strong written & verbal communication skills; ability to effectively communicate with internal and external stakeholders.
- Ability to effectively foster strong relationships with Suppliers, internal cross functional departments such as Sales & Marketing, Revenue Management, Supply Chain, Category Management, Business Technology (BT), etc. to drive sales, resolve issues and create competitive advantage.
- Strong negotiation, organizational, decision making and presentation skills.
- High degree of integrity and accountability; handles significant amount of proprietary information and process. Trust is essential.
- Capable of indirectly leading, must have the ability to look for innovation and innovative approaches, opportunities and identify solutions for complex or unique problems.
- Equally adept at working independently with little direction as working on team environment. Role requires flexibility in working style.
- Ability to convey complicated, detailed



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