Incentives & Ticketing Coordinator, Bell Mobility

3 weeks ago

Mississauga, Canada CONSUMER & SMBMARCHÉ CONSOMMATEUR & PME Full time

Req Id: 410454

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.

**Summary**:
The retail Incentives and Ticketing team supports the entire retail channel with incentives, ticketing and experiential events to drive mobility, residential and consumer electronics performance:

- Drive focus and cohesiveness with sales priorities
- Provide consistent leadership connections
- Create synergies to standards, goals, and overall support

**The Role**:
The Incentives and Ticketing Coordinator reports to an Incentives Specialist. They will play a key role in developing incentive programs and strategies to ensure retail teams are well supported to achieve sales performance targets and goals, while enhancing retail team connections. Must be a highly organized and motivated individual with a passion for executing initiatives to drive specific results.

**Key Responsibilities**:

- Support the creation of new incentives including tracking, communication, execution and fulfillment of prizing
- Create communications relating to incentive programs to ensure a high level of comprehension and overall effectiveness
- Manage the distribution and fulfillment of all ticketed events
- Support tactics for experiential incentives (ie. Top Performers)
- Monitor and analyze sales data to identify gaps and opportunities to drive performance
- Develop strong working relationships with key stakeholders within sales channels, marketing and finance/accounting groups

**Competencies**:

- Strong organizational skills
- Excellent written and oral communication skills with an attention to detail
- Accountable for delivering tasks on time with accuracy
- Be open to learn, adapt and re-prioritize tasks when required
- Ability to communicate effectively with leadership, store staff and cross functional partners
- Execute support flawlessly in a fast-paced environment
- Ability to analyze data and present results
- Ability to manage multiple tasks and concurrent initiatives
- Expect and embrace change
- Excellent skills in Microsoft tools (Excel, PowerPoint, Word, Outlook)
- French verbal and written fluency is an asset

**Education an Experience**:

- 2 - 3 years of experience in communications, sales or equivalent
- Experience working in retail is a benefit
- Experience with MicroStrategy

**Working Conditions**:

- Overtime may be required for key drive to ensure deliverables are on time
- Ability to travel to support experiential incentives
- Job Status: Temporary - Full Time - 14 Months Contract

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Non Management
**Job Status**:Temporary - Full time
**Job Location**:Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : Alberta : Edmonton || Canada : British Columbia : Vancouver || Canada : Nova Scotia : Halifax || Canada : Quebec : Montreal
**Flexible work profile**:Mobile
**Application Deadline**:04/13/2023

Created: Canada, ON, Mississauga

**Bell, one of **Canada's Top 100 Employers.

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