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IT System Administrator

3 months ago

Ottawa, Canada NAV Canada Full time

Job Posting Title

IT System Administrator

Job Category

IT Client Support Services

Language Requirements

Bilingual / Bilingue

Flexible Work Agreement Type

Posting End Date

2024-03-19

Job Grade

CS-3

Pay Range

$100,112 - $123,275

Job Summary

Under the direction of the Product Delivery Manager, Unified Configuration Management, participate and / or provide technical leadership in planning and implementing large and small-scale deployments; provide third level technical and operational systems support, advice and assistance to clients and Service Delivery teams in a national IT/OT environment. Analyze, evaluate, and solve technical problems, communicate effectively, coach, collaborate and support additional IT shared services.

**Job Description**:
Job Summary

Are you ready to leave ordinary behind? At NAV CANADA, we are the people who guide aircraft crossing Canada’s skies each and every day, ensuring that air travellers fly safely.

If you’re passionate about technology and looking to work for a company that offers career growth opportunities, we are currently looking to hire an IT Configuration Administrator. Come join a new team responsible for the deployment and administration of endpoint management & software deployment tools across our enterprise.

(For external) What does NAV Canada offer you:

- Work with highly motivated people in a unique and exciting industry
- Competitive compensation and benefits
- Opportunities for growth and development
- Flexible work arrangements
- Diverse and inclusive workforce

**Job Description**:
Key Accountabilities:

- Administer ManageEngine Endpoint Central infrastructure to ensure the services are healthy and up to date.
- Provide Linux endpoint and patch management guidance for multiple distros including RedHat Enterprise Linux, Rocky, and CentOS.
- Automate common or repetitive tasks and provide scripts to help support teams manage their systems using bash and PowerShell.
- Meet with internal clients to determine requirements, identify challenges, and potential improvements by onboarding to endpoint management tools.
- Provide system compliance reports to system owners, security analysts, and licensing auditors.
- Work closely with the Common Infrastructure Services teams to manage and administer an infrastructure development lab environment used for proof of concept, maintenance, and change request validation.

Education/Occupational Certification:

- A college diploma or university degree in the field of computer science or information systems, or equivalent combination of education, training and experience.

**Experience**:

- 3+ years administering Linux systems in an enterprise environment.
- 3+ years administering centralized Linux management infrastructure and/or tools (for example ManageEngine Endpoint Central, Satellite, or Foreman).
- 2+ years experience in operating system concepts (Active Directory, RedHat IdM, FreeIPA, imaging, security hardening, and patching).
- Practical experience in networking concepts (DNS, DHCP, ports/protocols, devices).
- Experience in software, update, patch, and operating system deployment.

Knowledge:

- Knowledge of the design, support, lifecycle, and industry trends of enterprise endpoint management and software deployment tools.
- Extensive knowledge in operating systems management, standard software packaging and patch deployment methodologies while following structured change control processes within large enterprise environments.

Abilities:

- The ability to identify, analyse and resolve complex problems.
- The ability to research, learn and coach others on new concepts, technologies, and best practices.
- Verbal and written communication skills.

Personal Suitability:

- A passion for working in a collaborative team environment.
- Strong communication, problem solving, and customer service skills.
- A resilient and open approach to change.

Working conditions:

- Work location is Ottawa Logistics Centre. This position has been classified as Hybrid.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

We thank all applicants for their interest; only those selected for an interview will be contacted.