Branch Manager

1 month ago

Bracebridge, Canada Oaken Equipment Full time

**Oaken Equipment** is Canada’s largest Bobcat construction equipment dealer network. With locations in Brampton, Scarborough, Windsor, Barrie, and Muskoka Ontario, they are the dedicated Bobcat dealer for the bulk of Central & Southwestern Ontario committed to going beyond customer expectations to deliver the industry’s highest standard of product sales and support.

This opportunity will allow you to immerse yourself in a diverse product line that supports contractors in industries ranging from landscaping, construction, paving, utilities, sewer & watermain, recycling, property development, demolition, excavation, and many more. As a family-owned and operated company, we take great pride in the long-term relationships we’ve developed with our customers, vendors, and partners.

As a Branch Manager, you possess a solid operational background with sales experience and sound knowledge of the heavy equipment and/or compact construction equipment industry. You have a high degree of organization, growing new markets with fresh ideas, outstanding attention to detail and ability to meet deadlines with a drive for high performance. You will lead your team, in conjunction with the company’s broader Leadership Team, to grow Bobcat of Muskoka market share, strengthen their parts & service support, and expand their rental operations by reaching new customers and nurturing their existing clients as trusted partners. You will hold the entire team accountable for consistent superior customer service to remain in line with our Oaken Equipment dealer network standards.

**Key Responsibilities, but not limited to**:

- Motivate, mentor, and measure the team outcomes while enforcing the company Charter and Core Values
- Achieve sales growth and profitability in all areas of the branch
- Achieve asset management and market share goals
- Manage the growth of parts and service operations & profitability
- Manage the growth of rental operations & profitability
- Proactively develop and maintain strong customer relationships
- Review, monitor and act on financial reporting information and other business metrics steering the team to measured success
- Develop, implement, and maintain continuous improvements in the branch
- Motivate and coach the team to achieve their personal and corporate objectives and maintain a high level of engagement and morale
- Work collaboratively with other managers and assist in the development of corporate initiatives to ensure corporate goals are achieved
- Manage the overall financial viability and growth of branch
- Build and prepare annual branch budget
- Manage branch operations to achieve budgeted outcomes
- Manage branch staffing levels
- Manage staff training and development
- Continuous development and ongoing training
- Collaborate in branch fleet management and company vehicles
- Responsible for maintenance, administration, and organization of the branch facility
- Manage and develop all employees in the branch with the goal of building a motivated and successful workforce that is focused on the long-term success of the company, customers, and employees
- Provide feedback and input into future opportunities and competitive pressures
- Manage health and safety and risk management as per company standards

**Key Qualifications**:

- Excellent communication skills both written and verbal in English
- Excellent team management and leadership skills within a Tier 1 Construction Equipment Brand is considered an asset
- Minimum 3-5 years of experience required in a similar capacity within the automotive, construction or heavy equipment industry
- 5-10 years in a leadership position focused on sales/operations
- Highly safety conscious
- Proven leadership, coaching, mentoring and people development skills
- Strategic with excellent negotiation, analytical and problem-solving skills
- Mindset for continuous improvement and solid business acumen with the ability to oversee the financial operations of the branch
- Customer centric with strong interpersonal skills and relationship building capacity at all levels
- Superior planning and organizational skills with the ability to prioritize and manage multiple and often competing priorities in a fast-paced, deadline driven environment
- A valid Driver's Licence and clean Driver's Abstract
- Strong understanding and experience within sales driven departments
- Sound knowledge of the heavy equipment or related industries and proven track record
- A post-secondary degree/diploma in Commerce, Business Management or equivalent
- A strong set of computer skills and proficiency in Microsoft Office
- Experience in managing parts and service departments, understanding that Product Support is a main focus for any dealership
- Experience in managing a rental department is considered an asset
- Knowledge and experience of the local market

**What’s included within this position**:

- Competitive Compensation Package including profit sharing
- Full Benefits Pa

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