Food Service Supervisor

6 months ago


Kitchener, Canada Chick-fil-A Kitchener Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Work setting**:

- Food service establishment
- On-site customer service
- Restaurant
- Hospitality industry
**Tasks**:

- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Hire food service staff
- Ensure food service and quality control
- Address customers' complaints or concerns
- Food safety/handling skills
- Professionalism in customer service
- Set staff work schedules and monitor staff performance
- Monitor production and troubleshoot production problems
- Help with scheduling and workflow
**Supervision**:

- 11-15 people
- Staff in various areas of responsibility
**Certificates, licences, memberships, and courses**:

- First Aid Certificate
- Food Safety Certificate
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
- Standing for extended periods
- Attention to detail
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
**Other benefits**:

- Team building opportunities
- Work Term: Permanent
- Work Language: English
- Hours: 37 to 44 hours per week



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