Team Lead, Drug Overdose Prevention

1 month ago

Ottawa, Canada Somerset West Community Health Centre Full time

**Position Title: Team Lead, Drug Overdose Prevention & Education**

**(DOPE) Team **Harm Reduction Department**

**Classification: Coordinator Band 9, Level 1**

**Pay Band: $34.48/hr to $41.54/hr**

**Type: 1 FTE Term (June 1st 2023- March 31st, 2024)**

**Department: Family, Community Health & Harm Reduction**

**Reporting to: Operations Manager, Harm Reduction**

**Position: INTERNAL/ EXTERNAL**

**Hours: Sunday to Thursday 3 pm to 11 pm**

**Deadline**:May 25th, 5 pm EST**
- _____________________________________

**About SWCHC**

We are the Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 16K clients annually. We provide a wide range of health care services such as primary health care, health promotion, community development, mental health and harm reduction. We are deeply connected to the communities we serve.

We make our work meaningful for our community by striving to ensure that our team reflect the community we serve.

We work within an anti-racism, anti-oppression framework that acknowledges systemic racism exists and seeks to ensure that systems are fair and equitable for everyone.

**About the Harm Reduction Department**

SWCHC’s Harm reduction department has undergone a period of rapid growth and intersecting crises over the past few years. The department encompasses our pioneering NESI van and daytime programs, Consumption and Treatment Service (CTS), Safe Supply/ OAT program, DOPE Response and Homeless Crisis Outreach teams, HIV testing and outreach, support to the Catherine St. social services hub, and more. The Harm Reduction team is a diverse, interdisciplinary group comprised of nurses, social workers and lived experience workers among other professional and personal backgrounds.

**Role**

Reporting to the Operations Manager, Harm Reduction, the DOPE Team Lead will primarily support the day to day operations of our Drug Overdose Prevention and Education Team.

This innovative program employs almost exclusively people with lived and living experience of substance use and engages in outreach to non-traditional locations and during non-traditional hours, running 5 pm to 11 pm seven days a week.

This position will require flexibility to shift priorities and tasks to respond to needs. The Team Lead will take a leadership role to support staff, clients and partners of the DOPE team This includes support with hiring, onboarding, coaching and mentoring and scheduling, with a particular focus on the unique needs of Community Workers who have lived and living experience of drug use.

**Requirements**:
Education
- Post-secondary education in harm reduction, social work, behavioural therapy, or an equivalent combination of educational, professional and/ or lived experience.

Professional Experience
- Priority: lived or living expertise in substance use an asset
- Priority: identifying as member of Black, Indigenous, Persons of Colour (BIPOC) community an asset
- Preference given to those with previous experience in a leadership role, particularly with employees with lived or living experience of substance use
- Successful completion of police record check for vulnerable populations

Knowledge, Skills and Abilities
- Experience with clinical presentations and therapeutic responses for individuals experiencing trauma, concurrent disorders and homelessness
- Knowledge of harm reduction, trauma-informed care and the social determinants of health
- Awareness of unique knowledge, skills, challenges and needs of employees with lived and living experience of substance use
- Skilled in crisis management, case management and risk assessment
- Excellent skills in multitasking, delegation, time management and communication
- Excellent organizational, critical thinking, problem solving and decision making skills
- Ability to work collaboratively in an interdisciplinary team
- Ability to work under pressure and balance multiple demands
- Strong interpersonal and communication skills
- Ability to work with people who have complex mental, physical and substance use health needs
- Must be able to flex schedule to meet program needs on occasion, including some on-call requirements

Language Capability
- English, spoken and written required
- French or other languages considered an asset

**Leadership Competencies:
- Equity, Inclusion and Belonging _

Demonstrates commitment to equity, cultural competence, advocacy, collaborative leadership, emotional intelligence, intercultural communication, data literacy, and continuous learning to create a workplace that values diversity, promotes inclusion and fosters belonging.
- Service Excellence _

Is committed to being a leader in health care by offering the best possible services to clients based on identified best practices and client needs. Puts the client at the heart of all efforts and delivery. Seeks understanding of and delivers to the client’s needs.
- _
- Organizational Awareness _

Understands the

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