Slot Attendant

**Job Type: Casual**

**The Gateway to Your Future**
Chances Casino is seeking a customer-service pro who loves working in a fast-paced, customer focused environment. The Slot Attendant role puts you in the heart of the action. This role is ideal for those who love interacting with the public and providing next-level support to our many guests who enjoy playing the slot machines.

**We Provide**
- Employee benefits such as medical and dental
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

**Key Responsibilities**
- Assist with awareness of and excitement for on-going and up-coming Casino promotions.
- Manage slot machine reservations and promote casino initiatives.
- Work in compliance with internal controls, company policies and procedures and/or provincial lottery/ gaming policies and procedures.
- Manage a cash float, verifies and provides jackpot payouts and monetary change to guests.
- Report any violations and escalate to the appropriate level as necessary.
- Replenishes and maintains slot machines, monitors machine stack lights to ensure prompt service.
- Acquire and maintain a knowledge of all slot operation policies and procedures.
- Perform other duties as assigned based on operational needs.

**What You Bring**
- Experience handling cash and working with the public.
- Superior customer service skills and ability to work in a fast-paced environment.
- Basic knowledge of slot machine functions is an asset.
- Able to stand for long periods of time and pull, lift, and carry objects weighted similar to a full box of paper.
- Serving It Right (BC)
- The ability to obtain registration with either the BCLC
- Ability to multi-task and thrive in a team environment.
- A willingness to develop new skills and stay on top of the latest industry news and insights.

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