Guest Service Agent/night Auditor

2 weeks ago


Leduc, Canada Hampton Inn & Suites Edmonton International Airport Full time

We are actively looking for an energetic, motivated & empowered **Guest Service Agent/ Night auditor **to join our team at the **Hampton Inn & Suites Edmonton International Airport** in **Leduc.**

**Duties**:

- Deliver exceptional guest experience
- Answer telephones
- Check-in and check-out guests
- Balancing the day’s revenue; Complete required paperwork
- Prepare breakfast
- Maintain 24 hour coffee bar
- Maintain a clean and organized work space
- Adhere to all Covid-19 protocols as set out by the organization and/or AHS
- Perform light housekeeping & cleaning of front desk and lobby area
- Wash, Dry and fold in house laundry. (bed linens, towels, face cloths, Etc.)
- Complete required training
- Teamwork
- Work with mínimal supervision
- Other duties Assigned

**Qualifications**:
*Hotel and franchise experience considered an asset
- Must be available for weekends & holidays

*Excellent communication (verbal & written), telephone and interpersonal skills

*Excellent computer skills
- Problem-solving skills are required
- Have a vast understanding of **Recognition, Empowerment** & **Empathy**.
- Work within a structured schedule, based on a long term commitment

** Have Fun**

**Job Types**: Full-time, Part-time, Permanent

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Leduc, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)



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