Assistant Innkeeper

**Assistant Innkeeper / Front Desk Agent**

We are a boutique inn located in downtown Kingston. Our inn is a heritage property that includes 11 ensuite guestrooms, indoor common areas and gardens. We pride ourselves on consistently delivering an exceptional guest experience, by providing a warm hospitality experience in a beautiful setting.

**Must be available: Sunday through Wednesday, from 1:30-9:30 pm.**

You are:

- Friendly, professional, and compassionate individual who has a passion for creating experiences for our guests.
- An individual who pays attention to detail and who works well under pressure. You have an eye for presentation and an acute sense of design. We pride ourselves on perfect execution, so this is a must.
- Knowledgeable of Kingston and the surrounding areas, so you are able to give advice and activity suggestions to guests.
- Looking forward to being physically active There is much walking, standing, bending, and stooping during a shift. You must be able to lift 40lbs without assistance and be comfortable climbing our many staircases.
- Available for evening shifts (1:30-9:30 pm) and occasionally daytime shifts, including weekends and holidays.

Primary Responsibilities:

- Providing guest concierge services
- Making reservations and taking payment
- Inspecting guest-rooms and common areas prior to check-in to ensure they meet cleanliness and presentation standards
- Preparing amenity trays and adding finishing touches to rooms prior to check-in
- Enforcing health and safety practices
- Overall, creating a warm, safe, and comfortable guest experience, and making sure that all aspects of the guest’s stay exceed their expectations.

Assisting with other duties as required:

- Housekeeping and light property maintenance
- Laundry and pressing linens
- Preparing and serving breakfast
- Planning and hosting small, private events

COVID-19 considerations:
Please review the Health and Safety page on our website for what we are doing to keep staff and guests safe during COVID. All employees must wear masks during their shift and comply with our health and safety standards. We require all employees to be fully vaccinated against COVID-19.

**Job Type**: Part-time
Part-time hours: 28-34 per week

**Salary**: $18.00 per hour

Schedule:

- Day shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Tips

Work Location: In person