Cafe Beverage Specialist

2 weeks ago


Vancouver, Canada Aloha Hawaii Coffee Full time

At **Aloha Hawaii Coffee**, we believe that every cup of coffee is more than just a drink—it’s an experience. Inspired by the vibrant culture and flavors of Hawaii, we bring the essence of the islands to each and every customer. Our mission is to deliver premium Hawaiian coffee that transports people to paradise with every sip. From our smooth espressos to refreshing cold brews, every beverage is crafted with care using the finest Hawaiian beans. Join us in spreading the Aloha spirit, one cup at a time.

**Position Overview**

We are seeking a passionate and dedicated **Cafe Beverage Specialist** to join our team at **Aloha Hawaii Coffee**. As a key member of our café, you will play an essential role in delivering an exceptional experience to our customers. Your expertise in crafting high-quality coffee beverages, creating inviting atmospheres, and providing outstanding customer service will help elevate our brand and foster a loyal community of coffee lovers. This is a full-time position, Monday to Friday, offering a consistent work schedule and a great opportunity for those passionate about coffee and the Aloha spirit.

**Key Responsibilities**
- **Beverage Creation**: Prepare and serve a wide range of beverages, including espresso-based drinks, cold brews, teas, and signature Hawaiian-inspired beverages with precision and care.
- **Customer Service**: Greet and engage with customers in a friendly, welcoming manner, ensuring each guest enjoys a personalized and memorable experience.
- **Barista Expertise**: Maintain a deep knowledge of coffee and brewing techniques, continuously improving your skills and sharing your passion for quality coffee with customers.
- **Quality Control**: Ensure every beverage meets our high standards of quality, flavor, and presentation, from classic espressos to unique island-inspired drinks.
- **Maintain Cleanliness**: Follow cleanliness and sanitation procedures to ensure the cafe is neat and inviting at all times, including cleaning the espresso machines and other equipment.
- **Collaborate with Team**: Work closely with fellow team members to maintain a positive and efficient café environment, assisting in tasks such as stocking supplies, prepping ingredients, and supporting daily operations.
- **Customer Education**: Share your knowledge with customers, making thoughtful recommendations based on their preferences, and educating them on the unique Hawaiian coffee culture.
- **Handle Transactions**: Operate the POS system, manage cash and card transactions, and ensure accurate billing for all customer orders.
- **Stock & Inventory**: Help monitor inventory levels and communicate with management to ensure the cafe is always stocked with fresh supplies and ingredients.
- **Promotions & Events**: Participate in marketing initiatives, such as promoting special offerings, seasonal drinks, or events to enhance the customer experience and drive business.

**QualificationsRequired Skills & Experience**:

- **Previous Barista Experience**: At least 1 year of experience as a barista or in a similar customer-facing role within a café or coffee shop environment.
- **Coffee Passion**: A genuine love for coffee and an eagerness to learn about different brewing methods, beans, and drink preparation techniques.
- **Customer-Centric**: Strong communication and interpersonal skills, with a focus on creating positive customer experiences.
- **Attention to Detail**: A keen eye for detail when preparing beverages, ensuring consistency in flavor, presentation, and quality.
- **Efficiency**: Ability to work efficiently in a fast-paced environment while maintaining a calm, positive demeanor under pressure.
- **Team Player**: A collaborative approach to working with others, contributing to a fun and supportive workplace.
- **Cash Handling**: Basic math and cashier skills with the ability to handle cash, process payments, and maintain accurate transactions.
- **Reliability**: Dependability with a consistent work ethic and willingness to work Monday to Friday, with availability for occasional shifts during peak hours.

**Preferred Qualifications**:

- **Specialty Coffee Experience**: Familiarity with advanced coffee techniques, such as latte art, cold brew brewing, or other coffee trends.
- **Customer Engagement**: Experience in a customer service or hospitality role, with a strong focus on creating memorable, positive experiences.
- **Product Knowledge**: A deep knowledge of Hawaiian coffee beans, or a willingness to learn about the distinct flavors and origins of our premium coffee offerings.
- **Multitasking**: Ability to handle multiple tasks simultaneously without sacrificing attention to detail or quality.

**What We Offer**
- **Competitive Compensation**: Attractive hourly rate with room for growth and performance-based bonuses.
- **Employee Benefits**: Health and wellness benefits after a qualifying period.
- **Work-Life Balance**: Consistent Monday to Friday schedule, giving you the flexibil


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