Portfolio Coord.

**Title**: Portfolio Coordinator-Medical Affairs

**Position**: 50070348

**Hours of Work**:Temporary
**, **Full-Time Position (Approximately 12 months); Day shift

**Department**:Medical Affairs

**Salary**:Class 3 - $28.22 - $33.86 per hour

**Union**:NON-UNION

**Location**: Kingston General Hospital Site

***:
To provide coordination and support functions to major corporate projects, along with program level and core activity process and quality improvement. Will work closely with and report to the Manager of Ambulatory Transformation and Administrative Manager GFT Secretaries and other portfolio departments such as Health Information Services and Registration. Core projects and program activities will include (but not limited to) the support, coordination, planning, implementation, relationship building/ stakeholder engagement and change management activities with respect to the following:

- Lumeo Project support, coordination planning, design, testing, implementation and change management processes
- Central Intake and waitlist management
- Electronic booking and patient communication
- Patient facing website
- Appointment notices
- Credentialing
- Policy development
- Meeting coordination and documentation support
- Database creation and management
- Education and training development
- Emerging priorities of the Medical Administration portfolio.

**RESPONSIBILITIES & DUTIES INCLUDE**:

- Meeting coordination and documentation; participant preparedness, coordination of follow-up activities and tracking of project progress
- Stakeholder engagement - information gathering and dissemination, database creation and maintenance; development of surveys, training resources, etc.
- Training, implementation and change management activities related to major projects or core portfolio activities
- Meeting with portfolio, program/ department and project leadership related to priorities, goal setting and deliverables.
- Provides coordination and support to major corporate and portfolio projects to ensure deliverables are met
- Acts as liaison between stakeholders and program/project leadership related to information gathering and dissemination
- Creates and maintains project documentation - databases, surveys, templates, training resources
- Identifies any issues or concerns brought forth by stakeholders
- A full job description is available upon request from People Services

**BASIC QUALIFICATIONS**
- Completion of a Community College Diploma or relevant combination of education and experience is required.
- Medical office administration diploma (2-year college diploma) or equivalent combination of education and experience is preferred.
- 1-3 years administrative experience working in a healthcare setting.
- Minimum 2 years program administrative or project experience in a healthcare environment is preferred.
- Project management designation or Medical Administration Diploma or college diploma in Business Administration or Health Administration is preferred.
- Highly organized - experience with project coordination, meeting coordination, database management
- Demonstrated ability to develop collaborative relationships and engage key stakeholders
- Advanced proficiency with business systems and tools including Microsoft Office, Outlook, Excel and Word
- Ability to lead as a change agent and support the implementation of key practice initiatives
- Demonstrated ability to communicate with tact and diplomacy
- Demonstrated judgment, decision-making and problem-solving skills
- Demonstrated ability to work independently and effectively as a team member
- Ability to deal with numerous demands in a professional and competent manner
- Excellent written, communication and interpersonal skills with ability to ability to communicate with all levels of management, staff and physicians
- Knowledge of hospital operations
- Strong organization, analytical and assessment skills
- Demonstrated ability to work well under pressure and prioritize to meet multiple deadlines
- Excellent customer service skills - internal and external
- Proficient documentation skills and attention to detail
- Innovative self-starter - must be able to function autonomously, deal with numerous interruptions and concurrent tasks
- Must be adaptable to new processes and procedures
- Ability to make decisions within scope of position or offer suggestion to Director
- Proven ability to attend work regularly.
- Successful criminal background check with vulnerable sector search.

**PHYSICAL REQUIREMENTS**:
The applicant must be able to meet the physical demands of this position.
- We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices._
- If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team._