Global HR Workday Specialist

3 months ago

Calgary, Canada AppDirect Full time

**About AppDirect**

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

**About you**

**What you'll do and how you'll have an impact**
- Consult with HR and business stakeholders to understand technology and reporting requirements and translate into custom reports, dashboards, and technology solutions that meet the goals of the organization;
- Partner with HR functional leads to define and track key metrics to measure the success of our people programs;
- Ensure a high degree of data integrity and accuracy across the HR tech stack by performing regular data audits and partnering with stakeholders to resolve data issues;
- Provide Tier 1 and 2 support for queries and troubleshooting across the HR tech stack;
- Partner with HR functional leads to assist in the design and implementation of business process enhancements and automations to optimize efficiency and improve the digital employee experience;
- Create and maintain detailed documentation for HR systems and processes;
- Participate in special projects and initiatives to support the execution of the HR Technology Roadmap;
- Remain current on data privacy regulations and best practices that impact people data analytics and the HR tech stack;
- Keep abreast of system functionality, new features and enhancements;
- Provide recommendations for improvement on system functionality, processes and documentation;
- Participate in data conversion activities from one system to another when needed.

**What we're looking for**
- Post-secondary degree or diploma in Human Resources, Computer Science, Business or related field of study;
- Minimum of 4 years related Human Resources technology experience at the specialist level, with functional knowledge of HR principles and best practices;
- Minimum 4 years experience in Workday HCM, business process configuration, integrations, EIBs, and security models;
- Minimum 4 years Workday Report Writer experience with the ability to create custom reports, dashboards, data visualizations, and complex calculated fields;
- Subject matter expertise in HR reporting and analytics involving complex data sets, including a demonstrated ability for conducting quantitative and qualitative analyses and drawing out key people data insights;
- Demonstrated experience supporting the HR tech stack in business requirements gathering, configuration/testing, and implementation of enhancements and releases;
- Exceptional customer service focus, combined with the ability to leverage a consultative approach to deliver quality business solutions;
- Ability to maintain a high degree of confidentiality regarding sensitive employee data and HR initiatives;
- Excellent written and oral communication skills with the ability to effectively communicate complex issues and information clearly to all levels of the organization;
- Strong organizational skills with the ability to manage multiple deliverables simultaneously;
- Proficient in MS Office/Google Suite products, with advanced proficiency of MS Excel/Google Sheets;
- Experience with HR technologies including Greenhouse, 15Five, and CultureAmp, CompLogix, ADP Workforce Now an asset;
- Proficiency in business intelligence and data visualization tools (e.g. Domo) and reading/writing SQL an asset;
- Experience with Workday Leave and Absence Management, Skills Cloud, Studio Integrations an asset.

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