![Trail Hub](https://media.trabajo.org/img/noimg.jpg)
Server/general Support
4 weeks ago
Our Values
Generosity
- It’s at the heart of who we are, and comes from the gifted lands bestowed to us. Be generous with each other, our time, our knowledge, and with our craft
Courageous hearts
- We want to encourage compassionate and kind people to make Trail Hub a place for personal growth and transformation
Green
- We believe that life (both 2 legged + 4 legged), time, environment and trails, are valuable gifts that we will honour and protect. Committed to less waste
Act with Integrity
- We’re honest, committed to doing what’s best and act with respect. We welcome the diversity of the greater community. There is no tolerance for politics, hidden agendas, sarcasm or passive-aggressive behavior
Fun While We Work
- This isn’t just a job; it’s a calling, and we love it From taking a break together to enjoying a bike ride, a delicious lunch, or simply a moment to enjoy the view, we’ve created a space where playful creativity can thrive
Collaborate
- Together we are stronger. Our synergy comes from working with community partners to deliver more success through shared goals and mutual support
**Responsibilities**:
Greeting guests and determining their dining preference location
Preparing room(s) for dining as needed; tableware, decorations, condiments etc.
Helping guests with food and beverages selection by presenting menu; offering cocktails; suggesting courses; detailing chef's specialties; identifying appropriate wines; answering food preparation/ingredient questions
Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
Transmitting orders to bar and kitchen by recording guests’ choices; identifying any special dietary needs or special requests
Serving orders by picking up and delivering guests choices from bar and kitchen; deliver accompaniments and condiments from service bars as needed and requested
Responding to guests’ requirements by inquiring of needs; observing dining process
Maintaining table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Properly serving wine at the tableside
Protecting establishment and guests by adhering to sanitation, safety and alcohol beverage control policies
Concluding dining experience by acknowledging patronage; inviting guests to return
Obtaining revenues by totaling charges; issuing bill and completing payments
Assisting in training new employees as required
Following all relevant health department rules/regulations and all customer service guidelines as requested
Assisting with banquet special events
Promptly addressing customer service issues
Cooperating and communicating with all Trail Hub staff
Attending team meetings and participate in mandatory training as required
Providing general support in other areas of business at Trail Hub as requested
**Requirements**:
Previous serving experience
Positive, engaging personality, and professional appearance
Strong interpersonal skills
Ability to use point-of-sale systems, cash register and ordering information system
Ability to multitask and to cater to multiple groups at one time
Ability to effectively resolve conflict, accept feedback, and problem solve
Knowledge of basic math equations and computer systems
Food safety training certification
Strong work ethic, with a willingness to take initiative
Confident, outgoing and positive demeanor
Ability to be mobile for entire shift, bend, stoop and life a moderate weight
Flexibility to work a variable schedule, including evenings, weekends and public holidays
Schedule:
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Uxbridge, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- server: 1 year (preferred)
Work Location: One location
Application deadline: 2023-04-21
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