Customer Experience Associate

1 week ago

Rockland, Canada TD Bank Full time

**Customer Experience Associate (French/bilingual preferred)**:

- 430784BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 2620 Chamberland Street

**Employment Type**
- Regular

**City**
- Rockland

**Time Type**
- Part Time

**Province/State**
- Ontario

**Hours**
- 15

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access

  • Cashier / Customer Experience Associate

    3 weeks ago

    Rockland, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • (Can) Cashier

    2 weeks ago

    Rockland, Canada Walmart Full time

    **In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **What you'll do...** To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **Minimum Qualifications...** Outlined below are the required...

  • Customer Experience Associate

    2 months ago

    Rockland, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    1 week ago

    Rockland, Canada TD Bank Full time

    430784BR Retail Banking - Customer Service Rockland, ON January 23, 2024 Hours 15 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our...

  • Customer Experience Associate

    2 months ago

    Rockland, Canada TD Bank Full time

    413008BR Retail Banking - Customer Service Rockland, ON June 29, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Grocery Associate

    2 months ago

    Rockland, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Grocery Associate

    3 weeks ago

    Rockland, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned handheld device and modular activities, while maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Associate will...

  • Grocery Associate

    2 weeks ago

    Rockland, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned handheld device and modular activities, while maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Associate will...

  • Ecommerce Store Associate

    2 months ago

    Rockland, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list.We have many opportunities in our eCommerce teams, including:OMNI Customer Fulfillment...

  • Deli Associate

    2 weeks ago

    Rockland, Canada Walmart Canada Full time

    Position Summary...A Deli Stocker properly maintains, zones, and stocks his/her assigned area, assists customers and maintains modular and feature presentations, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal- Mart.What you'll do...1. Zoning the department.2. Rotating stock and checking for expired products.3....

  • Deli Associate

    3 weeks ago

    Rockland, Canada Walmart Canada Full time

    Position Summary...A Deli Stocker properly maintains, zones, and stocks his/her assigned area, assists customers and maintains modular and feature presentations, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal- Mart.What you'll do...1. Zoning the department.2. Rotating stock and checking for expired products.3....

  • Overnight Associate

    4 weeks ago

    Rockland, Canada Walmart Canada Full time

    **Position Summary... **:Working as an Overnight Retail Stocker at Walmart Canada is a great way to gain valuable experience in the retail industry. An Overnight Retail Stocker provides support with stocking shelves, setting up displays, and ensuring that the store is always well-presented and maintained. If you are organized, like working independently, and...

  • Overnight Associate

    1 day ago

    Rockland, Canada Walmart Canada Full time

    **Position Summary... **:Working as an Overnight Retail Stocker at Walmart Canada is a great way to gain valuable experience in the retail industry. An Overnight Retail Stocker provides support with stocking shelves, setting up displays, and ensuring that the store is always well-presented and maintained. If you are organized, like working independently, and...

  • General Merchandise Associate

    3 weeks ago

    Rockland, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned handheld device and modular activities, while maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Associate will...

  • General Merchandise Associate

    4 days ago

    Rockland, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned handheld device and modular activities, while maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Associate will...

  • Route Sales Associate

    2 months ago

    Rockland, Canada Old Dutch Foods Full time

    Is proud to be a privately held family company. It shows in how we treat our staff and our customers. Our hope is to offer the right individual an opportunity to become part of our family culture and enjoy a long-term career. Old Dutch isn’t just about chips, we have terrific snacks and many other products including our Humpty Dumpty brand. All this, plus...

  • Route Sales Associate

    1 week ago

    Rockland, Canada Old Dutch Foods Full time

    Is proud to be a privately held family company. It shows in how we treat our staff and our customers. Our hope is to offer the right individual an opportunity to become part of our family culture and enjoy a long-term career. Old Dutch isn’t just about chips, we have terrific snacks and many other products including our Humpty Dumpty brand. All this, plus...

  • (Can) General Merchandise Associate

    2 weeks ago

    Rockland, Canada Walmart Full time

    **In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **Position Summary...** To provide customer service by completing assigned handheld device and modular activities, while maintaining a stocked and zoned salesfloor and offering assistance to meet the customer's shopping needs. This will be...

  • Overnight Merchandising Store Associate

    2 weeks ago

    Rockland, Canada Walmart Canada Full time

    What you'll do...It's pretty much impossible to be in a bad mood when you walk through a bright, colourful Walmart aisle. That's because everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.But we'll let you in on a...

  • Overnight Merchandising Store Associate

    3 weeks ago

    Rockland, Canada Walmart Canada Full time

    What you'll do...It's pretty much impossible to be in a bad mood when you walk through a bright, colourful Walmart aisle. That's because everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.But we'll let you in on a...