Sales Consultant

1 month ago

Bolton, Canada Performance Auto Group Full time

**Drive for Excellence**

**Bolton Hyundai **is committed to delivering outstanding service to our guests and community. We are a multi-award winning team that delivers excellence in quality standards and guest service.

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.

**Bolton Hyundai** is looking for a **Sales Consultant **to join their dynamic team.

**About you.**

You will go the extra mile to make our guests smile. Bolton Hyundai is a family oriented environment where we support each other and have an open door policy. You are motivated with a positive attitude and you believe in the success of the team. We celebrate our successes together, each and every one. We look forward to having you on board

**Here’s what you’ll deliver**:

- Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
- Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
- Project a positive attitude for the benefit of our customers and fellow employees.
- Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
- Work effectively without supervision.
- Attend factory-sponsored and dealer-specified training classes as scheduled by management.
- Answer Customer Service phone calls relating to car sale inquiries.
- Ensure customer car quotes are competitive and reasonable.
- Keep customers updated by phone as to the progress of their vehicle’s delivery.
- Inform customers when vehicles are ready to be picked up.
- Keep abreast of new equipment, features and tools available and recommend purchases.
- Account for all documents; ensure that none are missing.
- Follow up with the factory and distributors regarding late vehicle deliveries.
- Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).
- Ability to work in adherence to company safety standards at all times.
- Comply with all company policies, standards and procedures.
- Other duties as required by management.

**What you need to succeed**:

- OMVIC Certification is required.
- High School Diploma or GED is required.
- Automotive Sales Experience is preferred
- Dealer CRM system experience is required.
- Must have a valid Ontario Driver's License and good driving record.
- Strong computer skills.
- Able to effectively communicate both verbally and in writing.
- Strong time management and organizational skills.
- Proven ability to deliver exceptional customer service.
- Excellent problem-solving and organizational skills.
- Ability and willingness to be flexible under changing conditions.
- Ability to be creative and persuasive in negotiating.
- Ability to exhibit professionalism with a positive attitude under pressure.
- Well-spoken, friendly and articulate.
- Ability to maintain a high degree of confidentiality.
- Must be willing to be flexible with work schedules.

**What’s in it for you?**
- Excellent management support and guidance.
- Opportunities through our Internal career mobility program.
- Access to health, dental and vision insurance.
- Disability, critical illness and life insurance for the unexpected.
- Our Employee Assistance Plan (EAP) for you and your family's wellness.
- Discount on vehicles, service and parts for you and your family.
- Discounts to retailers and service providers across the country.
- Free and engaging employee events.
- Did we mention we love giving back to our communities?

**This compensation range will be based on knowledge, experience, commission and bonus earnings**

**Job Type**: Permanent/Full-time

**Salary**: $40,000 - $80,000/ per year

**Performance Auto Group is a leading automotive company in Southern Ontario with over 1700 employees, 22 brands and 34 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

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