Retail Supervisor
2 months ago
At The Seed and Gift Store we believe a great team is made up of a diverse group of people with a variety of experiences, styles and talents. We are seeking a motivated leader, willing to learn and bring new ideas to our growing and evolving supervisor team.
**Through the year, supervisor level 2 responsibilities include but are not limited to**:
- As a role model, demonstrate a high level of sales and visitor service and ensure staff provide the best shopping experience for each visitor
- Train and coach new and existing staff on all aspects of their job requirements
- Coordinate daily operations of the gift store and artisan gallery, providing daily work plans for all retail staff members
- Proactively ensure your team has knowledge of all products, display, filling guidelines and merchandise information
- Ensure a positive work environment by providing and documenting daily staff performance feedback; keep management informed about staff performance and maintain confidentiality
- Conduct shift meetings to communicate changes, updates, motivate sales team and provide daily work plan
- Produce, document and conduct seasonal performance reviews and lead performance development meetings with staff
- Accurately record breaks, employee attendance and working hours
- Assist cashiers with all types of cash procedures by possessing excellent abilities with cash handling, credit cards, gift cards, shipping and navigating POS computer systems
- Receive and provide feedback in a constructive and professional way
**To begin your supervisor role with us, you’ll have**:
- Preferably 2-3 years in a retail environment with leadership experience
- Strong communication and interpersonal skills including listening, information gathering and coaching
- Basic computer skills such as browser navigation and familiarity with Microsoft programs
- Ability to stand for long periods of time, bend, stretch, push, pull, carry items short distances and engage in repetitive motions
- Ability to lift 20 pounds, climb ladder and use step stool
- Ability to operate effectively and professionally under frequent changing visitor pattern/volumes
This position is open until filled.
We sincerely thank all those who apply, however, only those shortlisted will be contacted.
**Job Types**: Full-time, Permanent, Seasonal
Pay: From $24.84 per hour
Expected hours: 40 per week
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Morning shift
- Overtime
- Weekends as needed
Ability to commute/relocate:
- Brentwood Bay, BC V8M 1J8: reliably commute or plan to relocate before starting work (required)
**Experience**:
- retail: 2 years (required)
- Leadership: 1 year (required)
Work Location: In person
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