Concierge (Lot Attendant)

6 months ago

Toronto, Canada The Humberview Group Full time

Audi Midtown Toronto is looking for a **Concierge (Lot Attendant)** to join their team in Toronto.

Our** Concierges **are an integral part of the day-to-day flow of business in the Service Department.

The** Concierge** provides excellent customer service while interacting with customers in the Service drive-thru. They may also assist Service Advisors and Technicians by bringing customer vehicles through the shop and keep the lot organized of vehicles.

Audi Midtown Toronto is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: _Serving you better, each and everyday._

**Why Join HG**:

- A solid foundation of customers from 60 years of business.
- An incredible opportunity for advancement within the organization.
- RRSP match & an Employee Assistance Program.
- Rewards program, including a referral bonus up to $2,000
- Competitive compensation plans with health and dental insurance.
- Great perks & benefits and amazing friends & family program for car discounts.
- Employee pricing on vehicles, services, and accessories.
- A leadership team that trains and mentors its team members to ensure success.
- Hosted social events throughout the year, such as lunches & BBQs.
- No Sunday or holiday work.
- A fun place to work

**Job Duties**:

- Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
- Controls service traffic flow and parking.
- Determines if customers coming into service have an appointment.
- Records customer's name, VIN, tag number, mileage, and existing vehicle damage.
- Assists lot attendant with duties at the service counter and in the service drive.
- Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
- Maintains a professional appearance.
- Performs customer follow-up on repair orders.
- Other duties as required by the Service Manager.

**What We Look For**:

- Valid G or G2 Driver's License.
- Clean driving record.
- Able to drive both manual and automatic transmission is an asset.
- Previous customer service experience.
- Keen attention to detail.
- An organized and motivated individual who can work independently and as a team player.

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you

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