Community Health Worker

3 weeks ago

Toronto, Canada EAST END COMMUNITY HEALTH CENTRE Full time

**JOB POSTING: Community Health Worker**
**3 days per week**

**JOB DETAILS**

**Position**:Community Health Worker

**Location**: East End Community Health Centre, 1619 Queen Street East

**Position type**: 22.5 hours / week for a one year contract, covering for a parental leave

**Start Date**: ASAP

**Hours of work**: Flexible, including 1 evening/week preferably Wednesday, and 1 Saturday/month

**Deadline to apply**:Open until filled

***

East End Community Health Centre is a non-profit, multi-service centre providing health, social and community outreach services. We provide primary care, health promotion and disease prevention services to southeast Toronto. A unique aspect of our mandate is to serve people who may have difficulty accessing health care due to factors such as language, culture, poverty or the lack of health insurance

As a member of the interdisciplinary team, the Community Health Worker works within the framework of the social determinants of health to provide client-centered care that emphasizes both health promotion and disease prevention. The Community Health Worker leads, assists and/or supports action on a range of community health issues through various health promotion groups, client support, community outreach, and community engagement activities.

The Community Health Worker is expected to participate in quality improvement initiatives, execution of strategic plans, and implementation of organizational accountability systems.

Mission and Values of the Centre. They will be supervised by the Director of Allied Services and
Community Engagement.

We offer a competitive compensation package that includes pension, health benefits, insurance, vacation, and leave policies.

**RESPONSIBILITIES**
- Offer supportive listening, life coaching and emotional support
- Perform comprehensive client intake assessments, including financial needs
- Help clients meet their basic needs for: shelter, safety, health cards, immigration, and social assistance by providing information and support, and facilitating access to support services and resources as appropriate
- Offer comprehensive and flexible case management to any of your clients who need more intensive support

Job Posting - Community Health Worker
- Advocate on behalf of clients to meet basic health needs for: shelter, safety, health cards, immigration and social assistance
- Assist in the identification of client and community needs
- Inform and support development, implementation, and evaluation, of community health groups/activities as needed
- Obtain, document and interpret client information and maintain client records according to the standard of medical records at the Centre including assuring privacy and confidentiality
- Actively promote participation in Centre programs and services through ongoing outreach to target populations
- Identify, build, and maintain partnerships with community agencies to enhance service delivery and build capacity
- Document individual and group encounters and community initiatives according to Centre standards
- Assist in the development and monitoring of project budgets; consistently follow organizational guidelines on resource spending and approval
- Facilitate groups, programs, workshops which includes: set-up, clean-up, and putting away resources used to provide programs
- Participate in quality improvement initiatives such as group client satisfaction surveys and chart audits
- Support the board’s efforts to advocate for healthy public policies
- Share ideas, brainstorm solutions, and contribute to effective teamwork
- Supervise students and volunteers as required
- Maintain professional competence through appropriate continuing education
- Comply with all relevant Centre policies, procedures, and protocols
- Other duties as may be assigned from time to time

**QUALIFICATIONS**
- Strong experience with supportive listening, life coaching and providing emotional support is essential
- An undergraduate degree in a health or social science discipline from a recognized university or significant related work experience
- A minimum of three to five years of relevant experience in a community setting
- Strong background in working with clients with complex mental health
- Ability and commitment to work within the Centre’s vision, mission, strategic priorities and CHC

Model of Care
- Willingness to work with priority populations and within organization’s anti-discrimination framework.
- Experience in health promotion program development, implementation, monitoring and evaluation
- Proficiency in assessment, client support services, referrals and follow-up
- Excellent interpersonal skills with clients in a culturally diverse practice population, and with colleagues
- Familiarity with electronic client records and computer literacy
- Excellent written and verbal skills
- Excellent communication, decision-making, problem-solving, conflict management and time management skills.
- Strong knowledge o

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