Operations Supervisor

6 months ago

Kentville, Canada Parkland Corporation Full time

At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including Ultramar, Bluewave Energy, Pipeline, Chevron, Columbia Fuels, Island Petroleum, Sparlings Propane, Elbow River Marketing and Parkland Refining.

We recognize that diversity gives us an edge and inclusion propels us forward. We’re also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.

**Position Title: Operations Supervisor**

**Location: Kentville, Bridgewater, Digby or Yarmouth - Nova Scotia**

**Position Summary**:
The Operations Supervisor is responsible for the day-to-day operations of the Bridgewater, Digby, Yarmouth and Kentville branches with respect to overseeing centralized support services (office, warehouse/yard, and field work). We are looking for an individual who will take pride in providing exceptional customer service and will work to build the business and operate it in a safe and efficient manner.

**Key Responsibilities**:

- Ensure the facility and its employees are complying with all safety procedures set by the company.
- Supervision of staff (multiple locations) including hiring, performance management & salary recommendations.
- Office responsibilities will include the management of resources, processes, and procedures related to: service coordination, service invoicing, fuel/propane/lubes invoicing and disputes, lubes inventory control, house account management, front counter coordination, and general branch administration (e.g. asset/tank management, generate and present/communicate reports, month-end close, receipt of payments and cash handling).
- Ensure customers (external and internal) always get the best possible service, and conducting field site visits to build and maintain our customer relationships.
- Perform basic sales functions.
- Identify opportunities to improve and take action to execute on these opportunities utilizing continuous improvement tools.
- All other duties as required.

**Qualifications and Skills**:

- Previous experience supervising employees
- Industry experience an asset
- Experience as a DZ and/or AZ Driver is considered an asset
- Experience working with MS Office (Outlook, Word, Excel)
- JDE experience an asset but training will be provided
- Must have a valid license and abstract in good standing
- Good communication skills both written and verbal
- Strong time management and attention to detail
- Good customer service skills
- Safety oriented
- Must be able to travel and work after hours when required

**We Offer**:

- Participation in Parkland Pledge, an employee-driven charitable giving program.
- Our Performance-based Annual Incentive Plan, an annual bonus awarding your performance.
- A share in our success through the Employee Share Purchase Plan and 100% company matching.
- Flexible medical and dental packages, a Health Care Spending Account, along with a supportive Employee and Family Assistance Program.
- In-house learning and development opportunities, leadership training, international opportunities.
- An employee referral program - earn up to $2000 for your referral.
- A focus on healthy living through wellness initiatives and an annual fitness reimbursement program.
- Discount Programs and Educational Scholarship Programs for family members.
- A safety focused work environment and ongoing safety training.

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