Service Technician

7 days ago


North York, Canada Peregrine Protection Full time

**Senior Service Technician - Engineered Systems**

At Peregrine Protection, we are currently looking for a full-time service technician for our Engineered Systems Department.

**Primary Responsibilities and Duties**:

- Work in commercial, industrial, and other types of buildings, completing service work orders within the allotted time using tech support resources of various suppliers.
- Follow-up on status of service work orders, source parts and information as required to complete the service call, complete all required documentation, and communicate any issues as they occur.
- Communicate potential recommendations and other activities as required.
- Provides technical support to other technicians possibly working on other unrelated job sites, supervises and trains junior techs to ensure high-quality standards are maintained.
- Participates in on-call service rotation
- Troubleshoots, programs, tests, repairs and installs a variety of non-routine security systems and equipment.
- Can read blueprints, schematics, manuals, and other specifications determined by installation procedures; interprets manuals, schematics, wiring diagrams, and repairs equipment utilizing knowledge of electronics, standard test instruments, and hand tools.
- Advises supervisor regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
- Works closely with the Project Manager and/or Supervisor and assists in the overall coordination of specific projects; makes recommendations regarding the quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction.
- Completed accurate and detailed service reports for to allow for accurate invoicing and job cost tracking.

**Position Requirements**
- Minimum 5 years of experience in installation/service of access control, CCTV, intrusion systems, security integration, panel and system programming.
- Network knowledge is an asset.
- Strong knowledge of a variety of access and cctv systems including but not limited to, Kantech, DSC, Keyscan, Prowatch, Exacqvision, Axis, Protégé, Aiphone, Genetec, Maxpro and windows software.
- Posses a valid clean G level Ontario’s Driver's license.
- Self-motivated, flexible, dynamic thinker, and team player with excellent communication skills both written and verbal.

**Additional information**
- Pay rate - $65,000.00 - $75,000.00
- Over time pay
- Benefits - extended health care
- Fulltime 40 hours a week
- Will work at a variety of locations in the GTA.
- Must be bondable. A criminal and driver's record check is required.

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00-$75,000.00 per year

**Additional pay**:Overtime pay

**Benefits**:Extended health care

**Schedule**:8-hour shift

**Experience**:

- Service Technician: 3 years (required).
- Security Systems Installation

**About Peregrine Protection**:
Welcome to Peregrine Protection Ltd. We are 100% Canadian owned and operated incorporated and operating its headquarters in Toronto, Ontario since 1998. Peregrine has positioned itself as a “security integrator” by offering a full service range of traditional security and safety services, Our core competency is maximizing the value of the user’s security dollar.


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