Ricki's Manager in Training
5 months ago
THE CAREER OPPORTUNITY:
We are seeking experienced Manager In Training to join our market located in Ottawa.
Our Manager In Training support the operations of our stores and are passionate about creating a unique, customer-focused environment.
As a Manager In Training, you’ll support the Store Manager in all aspects of our retail store.
From hiring & training knowledgeable associates to executing on strategic merchandising initiatives, you’ll set the standard of success within our stores.
Key accountabilities and responsibilities include the following:
- Achieve store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through service and connections at every opportunity.
- Provides ongoing selling skills coaching and development based on each team member's individual strengths and weaknesses to achieve their personal sales goals.
- Establishes appropriate action plans to improve each individual's performance and productivity
- Ensures that customer loyalty is built and maintained by providing the ultimate shopping experience and by resolving customer issues or complaints in a timely and positive manner.
- Demonstrates the ability to lead by example in sales and customer service.
- With a heavy emphasis on store presentation, you will support flawless execution. Maintaining brand integrity through visual merchandising.
- Meet overall Retail Initiatives; drive sales and traffic targets, execute strategic merchandising initiatives and set standards of success within our retail store.
- Fostering the development of self and others by providing an environment for enhanced performance and professional growth.
- Leading and developing a team to achieve organizational objectives and results. Fosters the culture of teamwork through ownership and accountability.
WE VALUE:
Drive Results - Deliver results through motivation, inspiration, and accountability.
Talent Builder - Develops a team that is dedicated to driving the business.
Personal Leadership - Trust and respect, fosters collaboration, embraces situational leadership.
Passion - Believes in our brand, loves fashion.
Ambassador for the Brand - Inspires brand loyalty, fosters great customer experience, fun and approachable
Teamwork - None of us is as good as all of us. We achieve greater results together. We’re committed to fostering an environment where associates lead by their strengths and feel connected to what we stand for.
Inclusivity - We provide an atmosphere free of barriers to promote equity and diversity.
Trust & Respect - We believe in what’s right not who Is right.
End Poverty in Women - believe in the power of women, community involvement.
WHAT IS IN IT FOR YOU:
- Expand your closet with 50% off regular priced product
- Growth Opportunities - access to unlimited e-learning, professional development reimbursement, ongoing training and development, career advancement opportunities
- Mental health and life wellness supports for all team members
- Paid sick and personal days allotted annually for full time team members
- Complete benefits package for full time team members; includes extended health, dental, vision care, life insurance, disability coverage
WHO YOU ARE:
- Team player who will demonstrate core team values.
- Open to feedback, actively listens and values differences.
- Demonstrates initiative, agility, and willingness to do what is right.
- Understands the overall objectives of the department and takes initiative.
- Handles day-to-day work challenges confidently; adapts to change well by re-organizing their daily schedule according to priority.
- Detail oriented, and skilled at prioritization and multi-tasking - constantly looking for ways to do more and better work.
- Able to use rigorous logic and methods to solve problems with effective solutions.
- Displays a sense of urgency and maintains accountability.
WHAT YOU BRING:
- 2+ years of retail experience as manager.
- Possess an entrepreneurial spirit, be an effective problem solver and lead change.
- Proven ability to inspire and motivate a team to reach its sales goals.
- Solid understanding of retail concepts.
- Extremely personable with exceptional customer service orientation.
- Excellent communication skills.
- Sound judgment and strong decision-making skills.
- Good knowledge of effective merchandise presentation.
- Flexible in adapting to changing business needs and sales strategies.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Ability to respond appropriately in pressure situations with a calm and steady demeanor.
- Strong interpersonal skills - collaborative, a team player.
- Energetic, self-motivated, and results oriented.
- Proven ability to interact with individuals from all levels within the organization.
Ready to learn more?
Submit your resume to ONLINE.
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