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Information Technology
5 days ago
Durée de l'emploi: Permanent
- Langue de travail: Anglais ou Français
- Heures de travail: 75 hours bi-weekly
- Education:
- Expérience:
**Education**:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
**Work setting**:
- General office
- Private sector
- Information technology
**Tasks**:
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
**Supervision**:
- No supervision responsibility
**Work conditions and physical capabilities**:
- Sitting
- Combination of sitting, standing, walking
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
**Experience**:
- 1 to less than 7 months
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:
- Life insurance
**Long term benefits**:
- Long-term care insurance
- Maternity and parental benefits
**Other benefits**:
- Free parking available
- Learning/training paid by employer
- On-site amenities
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Parking available
- Travel insurance
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