Homeless Outreach Worker

2 weeks ago

Courtenay, Canada Wachiay Friendship Centre Full time

**Key Duties and Responsibilities**:

- _Client Support & Assessment_
- provide active referral and advocacy for clients to housing, medical, legal and other support agencies
- collaborate with community partners to provide continuity of client care plans
- provide accompaniment to client appointments where appropriate
- perform client intake and maintain confidential client database and collect/record accurate statistics
- Community and street outreach
- _Tenancy support_
- administer HOP Rent Supplement
- liaise and build awareness with landlords
- Other_
- participate in planning, implementation and evaluation of the program
- perform other duties as assigned

**Knowledge, Skills and Abilities**:

- demonstrated skills in client assessment and need through street level outreach
- demonstrated experience working with marginalized population
- strong interpersonal and communication skills
- demonstrated knowledge of health and social service systems
- ability to work independently, under pressure and in crisis situations
- culturally aware, sensitive to equity issues
- Class IV Driver’s License (minimum Class V) and First Aid Certificate are assets

**Training, Education and Experience**

Education required: Grade 12 supplemented with Human Services Programs

Experience preferred: minimum 1 years working with homeless or at risk of homelessness

Training: training in mediation would be beneficial

**Critical Success Factors**

The Homeless Outreach Worker will have a substantial knowledge of the local housing market, local resources and the ability to deal with clients in crisis.

**Job Types**: Full-time, Permanent, Fixed term contract

**Salary**: $20.00-$24.00 per hour

**Benefits**:

- Casual dress
- On-site childcare
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

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