Friday and Weekend Host and Hostess

1 month ago


Burlington, Canada Stacked Pancake & Breakfast House - Burlington Full time

**Job Overview**
We are seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your primary responsibilities will include greeting guests, managing reservations, and maintaining an efficient flow of seating in the restaurant.

**Duties**:

- Greet guests warmly as they arrive and escort them to their tables.
- Manage reservations and waitlists effectively to optimize seating arrangements.
- Communicate with the kitchen and waitstaff to ensure timely service.
- Answer phone calls with professionalism, providing information about menu items and making reservations.
- Assist guests with inquiries or concerns, ensuring their needs are met promptly.
- Maintain cleanliness and organization of the host/host area.
- Collaborate with team members to enhance guest satisfaction and service quality.

**Skills**:

- Strong guest services skills with a focus on hospitality and customer satisfaction.
- Excellent phone etiquette for handling reservations and inquiries.
- Ability to communicate clearly and effectively with guests and team members.
- Previous experience in a restaurant or food service environment is preferred but not required.
- Familiarity with POS systems is a plus, enhancing efficiency in managing orders and payments.
- A helpful attitude, ready to assist guests in any way possible while maintaining a positive demeanor.

Join our team as a Host/Host, where your passion for guest services will shine, contributing to memorable dining experiences for all our patrons

**Job Type**: Part-time

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Every Weekend
- Holidays

Work Location: In person


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