Computer Technician

Work Term: Permanent
- Work Language: French
- Hours: 25 to 40 hours per week
- Education: College/CEGEP
- Experience: 3 years to less than 5 years
- Computer and information sciences, general
- Computer and information systems security/information assurance
- Information technology project management
- or equivalent experience
**Tasks**:

- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
- Manage incidents
- Suggestive selling
**Type of service and repair**:

- Computers and peripherals
**Computer and technology knowledge**:

- Android
- iOS
- Linux
- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- Mac OS
- MS Office
- MS Windows
- SharePoint
- TCP/IP
- Wireless networks
- Networks
**Area of specialization**:

- Cybersecurity
**Screening questions**:

- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
**Workplace information**:

- On the road job
**Financial benefits**:

- Mileage paid
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Transportation provided by employer
- Variable or compressed work week