Regional Field Service Representative

4 months ago

Edmonton, Canada Xtreme Manufacturing & Snorkel Full time

Snorkel and Xtreme Manufacturing are looking for a Regional Field Service Representative to provide the second level of support for customers and field sales staff for Rough Terrain Forklifts and Aerial Work Platforms.

**Incentive Package includes**:

- Competitive pay
- Paid Vacation
- Paid Holidays
- Retirement Plan
- Benefits after the first of the month following 60 days will include: Medical, Dental, Vision & Life
- Supplemental Insurance Options available
- Employee and Customer Incentive Bonus Programs

**Essential Duties and Responsibilities**:

- Must be able to diagnose and repair simple and complex mechanical issues.
- The Regional Field Representative is expected to travel as directed by the Service Manger or as needed to support current customers and develop new opportunities.
- Build positive relationships with the customer base by providing outstanding and exemplary customer service.
- Assist with regionally-based service seminars, training dealers and their mechanics on the safety of the machines and instructing them on how to troubleshoot and repair machines.
- Produce timely and detailed service reports, estimates, work orders, expense reports, timesheets and billable invoices.
- Assist customers with troubleshooting via phone and at site.
- Collect all customer complaints immediately and according to the Company’s guidelines. Forward concerns to the Service Manager.
- Provide field repair of equipment, some of which is billable.
- Maintain parts inventory; perform monthly parts audits.
- Maintain service vehicle cleanliness and safety.
- Provide feedback and operational testing of repairs, IPs, and field complaints and report to service manager.
- Provide customer feedback of equipment, components and processes for continued improvement.
- Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior to fellow employees.
- Assist in the coordination of new service and operator training and development of new training material.
- Completion and follow up of field campaigns and inspections.
- Promotion of parts specials and sales.
- Perform additional duties as assigned.

**Qualifications**:

- Five years of related industry experience as mechanic or technician.
- Ability to work both independently and within a team.
- Ability to read and understand electrical, hydraulic, and assembly schematics.
- Motivated and fast paced personality with serious work ethic.
- Excellent organizational skills.
- Familiarity with Microsoft Outlook, Excel, Word, and Powerpoint a plus.
- Excellent phone manners and the ability to multi task and make good decisions.
- Able to walk, bend, climb, balance, lift (limit of 75 pounds unassisted) and perform other movement oriented tasks.
- Excellent communication and customer service skills required.
- Good time management and organizational skills.
- Must be able to read, write, and speak English - bilingual (French) a plus.
- Must be able to pass drug test and background check.
- Must be able to provide Motor Vehicle Record at time of job offer (current within 15 days).

Pay: $90,000.00-$100,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Mechanic: 5 years (required)

Work Location: On the road

  • Field Service Representative

    4 months ago

    Edmonton, Canada BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Representative, Field Service

    3 months ago

    Edmonton, Canada Kemira Full time

    Location: Edmonton, CA- Location Details: Fort McMurray**Title**:Representative, Field Service**: **Field Services Representative - Fort McMurray** Location: Fort McMurray Alberta Category: Commercial - Communicate results, observations and findings appropriately - Regular meetings and communication with customer stakeholders to identify needs and possible...

  • Field Service Representative

    3 months ago

    Edmonton, Canada Shermco Industries Full time

    **About Shermco**: - Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and...

  • Regional Operations Manager

    4 months ago

    Edmonton, Canada Brock Canada Field Services Ltd Full time

    **Broad Function**: This position reports directly to General Manager on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region - or outside the region if...

  • Regional Land Representative

    1 week ago

    Edmonton, Canada Trans Mountain Full time

    Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state. Trans Mountain also operates a state-of-the-art...

  • Internship: Field Service Representative

    3 months ago

    Edmonton, Canada Eaton Full time

    Eaton’s ESSG CA Canada division is currently seeking a Field Service Representative Intern. **What you’ll do**: Primary Function: This position is responsible for servicing uninterruptible power supplies and batteries and other company electronic-based products in a high voltage environment at the customer’s site. Essential Functions: - Performs...

  • Regional Sales Development Representative

    4 weeks ago

    Edmonton, Alberta, Canada Kal Tire Full time

    About Kal Tire Kal Tire is a leading Canadian tire and automotive service provider with over 260 locations across the country. We are committed to providing exceptional customer service, quality products, and innovative solutions. Regional Sales Development Representative Reporting to the Regional Sales Manager, this role focuses on driving revenue growth...

  • Regional Land Representative

    7 days ago

    Edmonton, Alberta, Canada Trans Mountain Full time

    Job Title: Regional Land RepresentativeTrans Mountain is seeking a highly skilled Regional Land Representative to join our team in Edmonton, Alberta. As a key member of our Land department, you will be responsible for establishing and maintaining positive relationships with landowners, land users, and other parties, negotiating and resolving land and...

  • Regional Land Representative

    7 days ago

    Edmonton, Alberta, Canada Trans Mountain Full time

    Job Title: Regional Land RepresentativeTrans Mountain is seeking a highly skilled Regional Land Representative to join our team in Edmonton, Alberta. As a key member of our Land department, you will be responsible for establishing and maintaining positive relationships with landowners, land users, and other parties, negotiating and resolving land and...

  • Regional Land Representative

    4 days ago

    Edmonton, Alberta, Canada Trans Mountain Full time

    Job Title: Regional Land RepresentativeTrans Mountain is seeking a highly skilled Regional Land Representative to join our team in Edmonton, Alberta. As a key member of our Land department, you will be responsible for establishing and maintaining positive relationships with landowners, land users, and other parties, negotiating and resolving land and...

  • Regional Land Representative

    4 days ago

    Edmonton, Alberta, Canada Trans Mountain Full time

    Job Title: Regional Land RepresentativeTrans Mountain is seeking a highly skilled Regional Land Representative to join our team in Edmonton, Alberta. As a key member of our Land department, you will be responsible for establishing and maintaining positive relationships with landowners, land users, and other parties, negotiating and resolving land and...

  • Field Service Representative

    3 months ago

    Edmonton, Canada Beckman Coulter Diagnostics Full time

    **Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.** At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates...

  • Field Service Representative

    4 months ago

    Edmonton, Canada Veolia Full time

    **Job Title: Field Service Representative**: - Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us._ - The collective expertise and passion of our people, combined with a broad...

  • Regional Land Representative

    4 days ago

    Edmonton, Alberta, Canada Trans Mountain Full time

    Job Title: Regional Land RepresentativeTrans Mountain is seeking a highly skilled Regional Land Representative to join our team in Edmonton, Alberta. As a key member of our Land department, you will be responsible for establishing and maintaining positive relationships with landowners, land users, and other parties, negotiating and resolving land and...

  • Regional Land Representative

    4 days ago

    Edmonton, Alberta, Canada Trans Mountain Full time

    Job Title: Regional Land RepresentativeTrans Mountain is seeking a highly skilled Regional Land Representative to join our team in Edmonton, Alberta. As a key member of our Land department, you will be responsible for establishing and maintaining positive relationships with landowners, land users, and other parties, negotiating and resolving land and...

  • Field Service Representative

    4 months ago

    Edmonton, Canada Sofina Foods Inc Full time

    **Position Summary**: The Field Service Representative is accountable to provide accurate, leading-edge information and technology on poultry management to industry stakeholders, the research community, co-workers and peers in the Field Service Team. Position takes a lead role and liaises with industry and stakeholder groups in providing the right product...

  • Regional Land Representative

    3 days ago

    Edmonton, Alberta, Canada Trans Mountain Full time

    Job Title: Regional Land RepresentativeTrans Mountain is seeking a highly skilled Regional Land Representative to join our team in Edmonton, Alberta. As a key member of our Land department, you will be responsible for establishing and maintaining positive relationships with landowners, land users, and other parties, negotiating and resolving land and...

  • Regional Land Representative

    3 days ago

    Edmonton, Alberta, Canada Trans Mountain Full time

    Job Title: Regional Land RepresentativeTrans Mountain is seeking a highly skilled Regional Land Representative to join our team in Edmonton, Alberta. As a key member of our Land department, you will be responsible for establishing and maintaining positive relationships with landowners, land users, and other parties, negotiating and resolving land and...

  • Field Service Representative

    3 months ago

    Edmonton, Canada Veolia WTS Full time

    **Company Description** Field Service Representative - Dispatchable As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for customers in a variety of locations. This mission critical role involves working on a variety of technologies including, media filtration,...

  • Field Service Representative, Fort Mcmurray

    3 months ago

    Edmonton, Canada Veolia Full time

    Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us. The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us...