Host/hostess
1 month ago
**Host/Hostess**
Let’s shake up Edmonton’s hospitality landscape Meet Edmonton’s newest cocktail bar opening October 2023 in the heart of downtown, on 104 street. Our Owner and Chef have brought Edmonton some of the most recognizable venues and are proud to introduce a new innovative, exclusive experience. The owners are looking to elevate the cocktail and tapas experience by featuring world class chefs, a curated custom cocktail menu, gourmet Asian-infused tapas, and lively entertainment.
We are currently building a team of hospitality professionals who put their hearts into every guest interaction and are passionate about customer service and teamwork. Our team members will have great communication skills and a true passion for working with people. We aim to build long lasting relationships with our guests and offer an elevated experience.
We are in search of Host/Hostess who strive to create memorable experiences for our guests.
**Responsibilities and Duties**:
- Be the first to create a memorable experience for each guest.
- Effectively articulate the theme of the cocktail bar by highlighting the menus and communicate your knowledge and expertise about food and bar menus.
- Continuously ensure that every guest leaves satisfied and happy with their experience.
- Ensure that all guests receive a remarkable and high end experience.
- Be responsible for communicating to the management team, and bar staff regarding intoxicated guests, and promoting proper actions to ensure safety of various aspects of the bar - food safety, potential hazards for employees or guests.
- Ability to use and monitor online reservation system
- Professional and warm phone etiquette
- Monitor seating and restaurant flow
- Effectively communicate and assist guests with all reservation needs and requests
- Ability to maintain composure and assist guests during peak times
**Requirements**:
- Smart/Proserve Training Certified.
- 1 year experience in a similar environment.
- You have a passion for working in hospitality and giving guests a unique and memorable experience.
- Incredibly personable & able to offer honest and genuine communication.
- High attention to detail and quality standards.
- Able to work cohesively with a team or hospitality professionals and know when to lean on management.
- Ability to remain calm under pressure while working in a fast-paced environment.
- Organizational skills and sales ability.
- Ability to multitask successfully.
- Strong communication skills.
**Hours**:
Wednesday 4:00 pm - 11:00 pm
Thursday 4:00 pm - Midnight
Friday 4:00 pm to late
Saturday 4:00 pm to late
Sunday 4:00 pm to 10:00 pm
**Job Type**: Part-time
Part-time hours: 20 per week
**Salary**: From $15.00 per hour
**Benefits**:
- Dental care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Edmonton, AB T5J 0Z9: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Hospitality: 1 year (preferred)
Licence/Certification:
- ProServe/SmartServe (required)
Work Location: In person
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