Genetic Counselling Assistant, Hereditary Cancer

7 months ago

Vancouver, Canada BC Cancer Full time

BC Cancer

Vancouver, BC

The Genetic Counsellor Assistant operationally reports to the Clinical Coordinator, Genetic Counselling and has a matrix reporting to the Practice Lead, Genetic Counselling for practice related issues. Under the clinical supervision of the Clinical Coordinator, utilizing critical thinking skills and clinical judgement, the Genetic Counselling Assistant performs a variety of clinical support functions for the Hereditary Cancer Program. Duties include preparing a variety of technical and non-technical material utilizing intermediate word-processing and spreadsheet software, maintaining patient records and files, supporting the clinical team in preparing for and following up on patient appointments, assisting clinicians by performing tasks associated with ordering genetic testing, determining appointment eligibility and priority, and communicating information to and from the clinic with patients and providers. All duties are performed with established protocols, guidelines, policies and procedures under the direction of physician/clinical staff.

What you'll do

Perform baseline review and triage of specific cases by determining eligibility of patient referrals and triaging accepted referrals to the appropriate physician/clinical staff with prioritization according to established guidelines.
Obtain information required for assessment from patients, families and medical offices such as personal medical history, family history and associated medical documentation/reports. Document histories in to established risk assessment models. Identify questions or concerns to physician/clinical staff as required as per established guidelines.
Prepare and maintain patient charts and testing materials including paperwork and kits. Complete requisition forms for review by physician/clinical staff and assists in shipping samples to testing laboratory and/or testing kits to patients.
Draft consultation and results letters using established guidelines and approved templates for review and completion by physician/clinical staff.
Enter patient information into computerized information system and prepares patient documentation for filing in the permanent health care record.
Answer general questions from the public, patients and health care providers about the Hereditary Cancer Program and referrals to the service. Identify and triage questions to be forwarded to physician/clinical staff for response.
Communicate information to patients and/or physicians' offices as required both pre
- and post-appointment as directed by physician/clinical staff.
As directed by physician/clinical staff, refer patient to other services or arranges accordingly, such as referrals to Patient and Family Counselling and other specialists/diagnostic facilities.

What you bring

**Qualifications**:
Diploma in a related health science or social science discipline, plus two (2) years recent related experience, or an equivalent combination of education, training, and experience.

**You have**:
Ability to communicate effectively both verbally and in writing.
Knowledge of medical terminology.
Ability to deal with others effectively.
Ability to organize work.
Ability to operate related equipment
Physical ability to carry out the duties of the position.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range

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