Warehouse Supervisor

2 days ago

Kitchener, Canada Marks Supply Inc Full time

**Who we are**

With nine wholesale branches and three luxury showrooms located throughout southwestern Ontario, Marks Supply is a leading supplier for top-quality Plumbing, P.V.F., Hydronics and HVAC products. Our success is directly linked to our conviction to provide exceptional customer service; to nurture a highly educated, knowledgeable team of employees; and to embrace new, innovative technology. Recently acquired by Munch’s Supply, a leading U.S.based HVAC and Plumbing Distributor, we are uniquely positioned to grow exponentially.

What makes us different from other wholesale distributors is our people, and the deep commitment they have to sharing the very best product knowledge to guide customer decisions and demonstrate our value. Through ongoing training, a generous education policy, and our Product Pro Program, we set our teams up for success knowing they are the foundation our success relies on. Joining us now is a chance to be a critical part in the next phase of our growth and the confidence to know we will take you on that journey with us.

**Primary Objectives**:

- Maintain and improve profitability through:

- Providing daily direction to the warehouse team
- Establishing and maintaining exceptional customer service and positive relationships with customers, branches and employees
- Working to resolve issues and errors positively
- Supervise, develop and coach employees by:

- Conducting regular team sessions, ensuring that all team members are clear on their overall and daily priorities
- Fairly and consistently enforcing company policies and procedures to maintain a positive and productive work environment
- Ensuring staff is receiving proper training to maximize their effectiveness in the position
- Handling any employee questions or issues as they arise
- Work with other Warehouse Supervisors to identify and address gaps in performance with a plan for improvement
- Monitor picking/put away employee tasks to ensure they are using their time efficiently and working safely
- Addressing picking/receiving errors immediately through coaching the individual to ensure that the error is corrected
- Work with Fleet & Delivery Supervisor to ensure correct & secure loading of trucks
- Ensure cleanliness and organization to improve overall safety in the warehouse
- Ensure that all safety standards are met and exceeded as outlined in the Company Safety Manual
- Demonstrate personal responsibility and accountability, daily, with regard to job performance, attitude, professionalism and commitment to continuous development
- Support and promote the company’s Core Values of Personal Excellence, Teamwork and Achievement

**Requirements**:

- 3-5 general warehouse experience with 2-3 years industry experience with demonstrated product knowledge
- Proven supervisory skills including experience hiring, coaching, disciplining, scheduling and providing training for employees
- Ability to utilize standard office equipment
- Excellent interpersonal skills for building and maintaining good working relationships with suppliers, customers and employees
- Excels in a team environment to achieve both company & personal success
- Makes decisions; deals with situations quickly and calmly under stressful conditions
- Exercises sound judgment when dealing with suppliers, customers and employees
- Able to meet frequent deadlines with mínimal supervision
- Leads and motivates staff to meet and exceed personal and company goals & objectives
- Ability to work in a fast-paced environment with high pressure for results

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