Customer Service Agent
6 months ago
Education: College/CEGEP
- Experience: Experience an asset
- or equivalent experience
**Work setting**:
- Retail/wholesale establishment/distribution centre
**Tasks**:
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Sell merchandise
**Transportation/travel information**:
- Own transportation
- Own vehicle
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
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