Parts Advisor
3 weeks ago
Are you ready to start each day having FUN, working with your teammates in a positive, respectful, engaging culture, that allows you to challenge normal thinking? James Braden Nissan is looking to add a Parts Advisor to our team
- Greet customers, establish rapport, determine, and attend to customers’ needs.
- Serve technicians fast and efficiently
- Prepare estimates promptly and accurately
- Match customers’ needs with appropriate parts or services.
- Knowledge of automotive systems in general.
- Ability to monitor inventory to determine which parts require special ordering.
- Knowledge of parts counter procedures, such as requiring prepayment for special orders.
- Search part numbers or use the computer and standard catalogs.
- Monitor bins and determine which parts need reordering.
- Accurately track parts.
- Monitor lost sales for inventory control.
- Knowledge of procedures for ordering special parts or parts with no published part numbers.
- Identify and acknowledge the receipt of warranty (used) parts.
- PC skills and experience using DMS and CRM software.
- Exceptional verbal and written communication skills.
- Highly organized, detail oriented, and able to thrive in a fast paced, changing environment
Job Requirements:
- MUST BE ABLE TO LIFT 50 LBS
- Must be available to work all shifts, including Saturdays.
- Current valid driver’s license
- Copy of current drivers abstract
- Willing to train and learn daily
- Believes that the customer is the most important thing.
- Devotes maximum attention and effort to providing the highest levels of customer service.
- Feels a personal sense of achievement when customers are delighted.
- Understands and anticipates customer needs and works tirelessly to meet them.
- Willing to go above and beyond the call of duty to help customers and resolve their problems.
- Thrives on ensuring that the customer experience is the best it can be.
- Sees customer complaints firstly as opportunities to create customer satisfaction.
- Driven to make sure every customer feels valued.
Benefits enrollment after probationary period and pension contribution available after one year
**James Braden Auto Group has a health and safety COVID vaccination policy.
**Salary**: From $17.00 per hour
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Kingston, ON K7M 3X9: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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