Case Worker

What can I expect to do in this role?

You will be:

- Providing information/support/assistance to clients
- Managing/coordinating assigned high volume of cases
- Acting as a liaison/maintaining networks to advocate the needs/interests of clients
- Participating in projects/committees
- Preparing statistical reports

Although a car and driver's license is not required, you will be expected to travel to the Ottawa
courthouse and possibly other court houses and police stations throughout the region (e.g.
Cornwall). On occasion, you may also be required to travel outside of the region.
How do I qualify?

Technical Knowledge

You have
- demonstrated skills in providing services to victims of crime and/or marginalized/vulnerable clients

meeting their special needs.
- proven experience working with child and youth victims/witnesses of crime, specifically sexual

assault and child abuse cases
- comprehensive knowledge of and demonstrated skills/ability in providing services to children and

youth victims of crime and or/marginalized/vulnerable clients.
Analytical, Judgement and Problem Solving Skills
- You can deal with client issues, interact with stakeholders and recommend services improvements.

meet unique needs.
- You can foster co-operation of services providers in implementing new or enhanced services and

bring contentious matters to your supervisor.
Communication, Interpersonal and Teamwork Skills
You can deal effectively and appropriately with a diverse clientele and liaise effectively with criminal
justice partners.
- You possess demonstrated ability to network effectively with community, justice and other

institutional agencies, work with diverse communities and be sensitive to their needs.
- You can write reports, case file summaries, and assist in developing and conducting training

programs.
- You can work effectively in an inclusive team environment.
- Must possess excellent verbal and written skills in both English and French.

Case Management/Organizational and Planning Skills
- You have demonstrated ability to manage a large caseload independently.
- You can prioritize work in an environment of demanding multiple deadlines

Computer Skills
- You have demonstrated knowledge of MS Office Software and working with database systems.

**Salary**: From $62,750.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

**Education**:

- Bachelor's Degree (preferred)

Ability to Commute:

- Vanier, ON K1L 7K3 (required)

Ability to Relocate:

- Vanier, ON K1L 7K3: Relocate before starting work (required)

Work Location: Hybrid remote in Vanier, ON K1L 7K3