Manager, Integration

1 month ago

Mississauga, Canada ErinoakKids Center for Treatment and Development Full time

**1 T**emporary Full Time Position until December 2025**
**Work Arrangement: 2 days onsite/3 days remote**
**Mississauga Site**

**Position Summary**:
The Manager, Integration & Quality Improvement provides project management leadership and support. Reporting directly to the President and CEO, this role will work with corporate and clinical managers across the organization to ensure efficiency, effectiveness, and performance, providing guidance on integrated project planning, improving processes and developing a framework to identify projects at risk.

**Key Responsibilities**:

- Establishes a framework and logic for project management at ErinoakKids. This includes defining what constitutes a project and documenting best practices.
- Supports the introduction and implementation of this methodology. Coaches and mentors project leads on efficiently and effectively managing their project.
- Actively supports the execution of projects through process flow creation and other methods.
- Collaborates with stakeholders and business partners to analyze processes. Identifies bottlenecks and challenges in the process flow, makes recommendations for change and assists in implementing innovative solutions.
- Supports the introduction and implementation of any new or updated project methodologies.
- Identifies, collects, and analyzes relevant information relating to current projects, and provides input and recommendations to project teams for development, implementation, analysis, dissemination of findings, and policy/practice implications.
- Organizes, compiles, and reports project-related information to help identify trends, establish priorities, ensures project progress and recommends improvement activities.
- Identifies, remediates and escalates issues which could impact successful project delivery.
- Retains a big picture view in reviewing all the projects in place, conducts a thorough analysis, highlights risk and any strategic issues to the Senior Leadership Team.
- Monitors &/or coordinates activities between multiple projects to ensure project integration across teams and departments. Notes when there may be too much pressure or demand on any one person, team or department.
- Collaborates with Decision Support and team managers to understand data impacting project decisions.
- Utilizes data and performance metrics, this position will drive continuous improvement initiatives focused on maximizing efficiency, quality, and client and family satisfaction.
- Commits and contributes to driving a culture of continuous quality improvement.

**Qualifications**:

- Project Management Professional (PMP) Certification is required.
- Minimum 5 years of experience implementing clinical and/or business projects with increasing complexity and scope required.
- Advanced knowledge of project management methodologies and best practices.
- Excellent presentation, communication, change management, multi-tasking and technical writing skills is a requirement.
- Experience with MS 365 and proficiency in Excel, PowerPoint, Project and Visio is required.
- Experience in the healthcare industry is a preferred.

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