Program Manager

2 weeks ago

Vernon, Canada Kal Tire Full time

As the
**Program Manager** for Kal Tire’s commercial business, you are responsible for facilitating and enabling our store leadership teams to deliver on Kal Tire’s strategic business objectives. The
** Program Manager **works closely with executives and senior business leaders to identify and capture business needs, validate business models, and define implementation strategies. The
**P**
**rogram Ma**
**nager **is also responsible for providing governance of strategic programs to ensure projects are kept on schedule, on budget and are achieving stated objectives. This position requires a combination of strong advisory, in-depth business and excellent communication skills, as well as the ability to manage project roadmaps and coordinate with multiple stakeholders, at an executive level.

**Core Responsibilities**

**Business**
***
**Strategy**
**Implement**
**a**
**tion**
- Facilitates senior leaders through strategy formulation, initiative road mapping and business model design.
- Leads the definition and implementation of the business strategy governance model.
- Defines implementation strategies, associated resource requirements, costs and areas of uncertainty and high risk.
- Actively participates in implementation projects with a primary focus on business objectives and benefits being met, and the successful rollout of change.

**Business Design**
- Plans and leads the collection of high-level business requirements.
- Assesses the high-level impact of business change on operations.
- Plans and leads analysis required to support business model and business case development.
- Identifies business model options including the assessment of cost-benefit, implementation and capacity considerations and risks.
- Identifies assumptions requiring validation, plans and executes the tests needed to validate the business design, and assesses learnings.

**Pro**
**gram**
**Management**
- Responsible for coordinating and supporting the efforts of various business leads responsible for programs of work.
- Ensures a standardized and cohesive approach is used to align all strategy programs to drive efficiencies and assist in prioritization of resources across different programs.
- Coordinates complex programs, leads processes to map, define and sequence dependent projects, resources and critical pathways.

**Require**
**d**
**Experience**
- Minimum 8 years’ experience working for medium to large enterprises with complex business and technology environments as a Management Consultant, Senior Business Analyst, Program/Project Manager and/or as a leader in one of the following types of businesses - consumer or business-to-business retail or services, supply chain planning or operations.

**Knowledge, Skills**
**and Abilities**
- Demonstrated ability to lead complex projects and programs: through management of roadmaps, project plans, driving accountability across key deliverables and effectively managing change.
- Demonstrated ability to manage ambiguity and effectively facilitate discussions with executives and senior operational leaders from initial problem identification to decision making.
- Demonstrated ability to bring clarity to complex problems using a variety of facilitation techniques and data analyses.
- Well versed in leveraging a broad range of strategic planning and business modelling toolkits.
- Demonstrated ability to advocate, propose, negotiate, document and present approaches and solutions.
- Skilled at communicating and collaborating across all levels of the organization, including executive, senior business, and technology leaders.
- Solves complex problems; takes a broad perspective to identify solutions.
- Works independently, with guidance in only the most complex situations.
- Knowledge, understanding and previous practical implementation of Agile methodology and Scrum principles.

**Education**
- Post-secondary degree in business or equivalent combination of education, training, and experience.
- PMP (Program Management Professional) certification or equivalent combination of education and experience.

**S**
**pecial Req**
**uirements**
- Strong preference for this role to be based in our Vernon, BC head office but remote work with frequent travel to Vernon is negotiable.

**About Kal Tire**
Kal Tire is the largest independently owned tire dealer in Canada with over 250 locations. Our business philosophy centers on exceeding our customers’ expectations and relies on our entrepreneurial team members to provide exceptional customer service.

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