Operations Supervisor

5 days ago


Edmonton, Canada Tuber Towing and Recovery Full time

Tuber Towing is looking for a dedicated Operations Supervisor to join our team. We are an Edmonton based Towing & Transport company providing roadside assistance, Towing and Recovery Services in the Edmonton Area. We are looking for a skilled supervisor who thrives in a fast paced environment to join our team.

Do you enjoy working for a family business? Do you enjoy working for a fast paced company? Do you enjoy tackling a new challenge everyday? If you answered yes to the previous questions, this may be the position for you.

WHAT DOES THE OPERATIONS SUPERVISOR DO?

The Operations Supervisor is the first line of leadership for our team. They will have the drive to lead a team of both operators and dispatchers to exceed company goals and expectations on a daily basis. They are always ready to face a diverse array of challenges and reap the reward of surpassing them. Much of your time is spent communicating with staff and supporting them through the day to day operations.
- Supervision and proactive communication with staff and operators to identify operational issues and to resolve them efficiently
- Recruit, train and mentor staff, as well as hold staff accountable for productivity.
- Ensuring the dispatch department is operating at maximum efficiency
- General impound yard management
- Continued front line management of COR safety program
- Maximize efficiency of the Towing Operations
- Taking care of customer concerns, complaints and damage claims
- Identifying deficiencies that can be corrected and improved upon
- Assist with scheduling and planning of projects

WHAT IS REQUIRED TO BE AN OPERATIONS SUPERVISOR?
- 3+ years of experience leading teams
- General Knowledge of COR safety programs
- Experience in the towing or transportation industries is an asset
- Valid class 5 license
- Experience using digital dispatch and GPS systems
- Excellent interpersonal skills
- Ability to stay calm and make sound judgment decisions in stressful situations
- Ability to multitask
- Highly Motivated

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift



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