Kitchen Porter/kitchen Assistant

3 weeks ago

Toronto, Canada Thunder Child Full time

Strange things are happening in Toronto Guests will soon be unlocking their power, and we need your help.

We’re staffing for Stranger Things: The Experience, where guests are swept into the world of the show and confronted head-on with the nefarious Hawkins Lab and other supernatural elements of the Stranger Things universe. Guests will partake in an evening of demogorgon sightings, interactive experiences, and scripted performances and will join us for food, dessert and delicious cocktails all inspired by Stranger Things. Your favorite characters will come to life throughout The Experience to relive much-loved moments of the hit series.

We’re looking for a team of individuals who are passionate, hardworking, creative, observant, and energetic to become the guests main point of contact across multiple areas of the experience.

**STOCKER/PORTER**

**Team Membership**
- Ensure effective communication with the outlet Team Leaders, and the Food Operations / Assistant Operations Managers with regards to stock levels, equipment, and environmental cleanliness.
- Ensure a safe working environment and that any concerns / issues are communicated, and resolution action is followed up.
- Ensure that all team members handle food stocks and cleaning products safely.

**Inventory & Product & Equipment Management**
- Assist with weekly stock counts for the purpose of restocking / ordering / stock valuation.
- Act as the first port of call for goods-in deliveries, ensuring all stock ordered is delivered and that delivery notes / invoices represent the actual stock delivered accurately.
- Note and communicate shortages, incorrect products, damaged products, or packaging.
- Ensure any products to be returned are set aside and stored carefully to ensure they are returned to supply chain in the same condition they were delivered.
- Ensure all stock delivered is put away and stored in the correct areas.
- Ensure goods coming in are stored behind goods received on previous deliveries, ensuring effective stock rotation.
- Distribute stock up to ‘par stock levels’ for all janitorial, consumable and food stocks ensuring outlets do not overstock.
- Distribute stock fulfilling Outlet Team Leader requests for stock.
- Ensure all waste is recorded.

Compliance & Due Diligence
- Conduct and coordinate weekly & monthly deep cleaning.
- Ensure all equipment is deep cleaned prior to the start of the event at the end of the event run.
- Ensure the Food & Beverage BOH & FOH environment: including floors, walls, counters, and all equipment is cleaned daily post service or prior to the start of the next service period.
- Ensure refuse / garbage is removed throughout the day avoiding any build up.
- Ensure all remaining refuse is removed from all F&B areas at the end of the day.
- Any equipment failings causing food to fall outside temperature parameters should be reported immediately.
- Ensure that there are adequate and appropriate food storage containers, and all food is stored in the correct sealed containers and labelled with use by dates.
- Ensure all products are stored at least 6 inches above ground level.
- Ensure wash up procedures are always compliant; wash, rinse, sanitise, store.
- Ensure the wash up area is left clean at the end of each service.
- Ensure all chemicals are used appropriately, never mixed with other chemicals and all dilution ratios are followed by all team members.

Financial Performance
- Ensure waste is minimised.
- Ensure all products are handled and stored with care ensuring potential damage is avoided.

Guest Experience, Service & Operations
- Ensure communications with internal and external colleagues, management, and clientele is always professional and courteous.
- Assist with mobilisation and operational readiness of the event and food service operational and supporting area.
- Ability to represent the brand with professionalism, integrity and enthusiasm
- Excellent communication and interpersonal skills
- Must have a positive, outgoing, energetic demeanor and able to maintain a good attitude
- Contribute to a positive work environment through effective communication, teamwork and partnership
- Ability to stand for extended periods of time
- Ability to lift and carry up to 20 Lbs
- Ability to work nights, weekends, and holidays if needed
- Must be at least 18 years of age

Preferred Qualifications & Experience
- Demonstrable previous experience in retail food gained either from events, experiential theatre, visitor attractions, sports or like industry sectors
- Great written and verbal communication skills.
- An understanding / knowledge of local legislative compliance with regards food safety and health and safety.
- A supporting team spirit.
- Ability to lift 30 Lbs.
- A working knowledge of Microsoft: word, excel.
- Recognised current Food Handlers Certification.

**==================================================================================================**

**IMPORTANT DETAILS**
- Loc

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