Customer Service Representative
6 months ago
Reception & customer service
- initial contact with prospects & customers
- handle all phone traffic, screen business calls
- schedule appointments for estimates and repair
- update and maintain scheduler/update target delivery sheets
- collect & record payment for jobs, file paperwork
- disburse nationwide warranty
- handle customer inquiries regarding vehicle repair
- Perform check-ins for customer vehicles
Experience/Skills Required
- ability to provide excellent customer service
- experience with Collision Repair Estimating and/or management systems an asset
- ability to prioritize, organize and plan work and work independently
- strong communication skills
- Microsoft Office Software
- Punctuality and good attendance is essential
- Compensation based on experience_
**Job Types**: Full-time, Permanent
Pay: $19.00-$21.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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