Customer Service Representative

6 months ago


Greater Sudbury, Canada Carstar Sudbury Autoworks Full time

Reception & customer service
- initial contact with prospects & customers
- handle all phone traffic, screen business calls
- schedule appointments for estimates and repair
- update and maintain scheduler/update target delivery sheets
- collect & record payment for jobs, file paperwork
- disburse nationwide warranty
- handle customer inquiries regarding vehicle repair
- Perform check-ins for customer vehicles

Experience/Skills Required
- ability to provide excellent customer service
- experience with Collision Repair Estimating and/or management systems an asset
- ability to prioritize, organize and plan work and work independently
- strong communication skills
- Microsoft Office Software
- Punctuality and good attendance is essential
- Compensation based on experience_

**Job Types**: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person



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